Empowering Your Safety and Security
Total Integration Inc. has been a trusted provider of fire protection and security systems integration services since 2004. Based in Edmonton, Alberta, we serve clients throughout Northern Alberta, Yukon, and the Northwest Territories. Our mission is to provide safety and security for the people and buildings we work for, with a focus on reliability and functionality at a moment's notice. At Total Integration, we take great pride in this responsibility and strive to give our customers peace of mind.
Our Expertise
Our expertise is in life safety systems and building security. We offer a wide range of services and products for fire systems, including fire alarm, voice communication, gas and flame detection, sprinkler systems, fire extinguishers, aspirating smoke detection, and explosion-proof devices. Our security and access division offers services for access control, video surveillance, intercom systems, video monitoring, and remote access installation/integration.
Our Divisions
We have two divisions, Fire Alarm and Security and Access, committed to full-service consulting and servicing the systems we sell and the clients we serve. Our 24/7/365 on-call service ensures that any customer concern is addressed, whenever and wherever they happen. Our team of professionals is dedicated to providing the highest level of service and support, and our 12-month guarantee on parts and equipment demonstrates our commitment to quality and customer satisfaction.
Our Awards
Our commitment to excellence has been recognized with awards such as the Diamond Distributor in 2002, 2010, 2015, and 2017, as well as the Million Dollar Award in 2021.
Our Team
Our team at Total Integration Inc. is dedicated to providing a professional, friendly, and courteous service. We hold ourselves to high standards of quality based on industry codes and standards. Our prompt and timely service ensures that our customers receive the help they need when they need it. Our experienced team of industry experts, both in the field and in the office, ensures that our customers receive the peace of mind that the systems operate as they are intended.
Services
At Total Integration Inc., we provide a range of services, including consulting, designing, installing, repairing, and maintaining the systems that our customers rely on. We understand the importance of trusting that your life is protected against the unthinkable, and it is our job to give you that peace of mind. As a NOTIFIER distributor for over fifteen years, we carry product lines that cover all fire and life safety applications.
In addition to our fire protection services, we offer security and surveillance solutions tailored to meet the unique needs of our customers. We design a security option that works for you, ensuring that what you value most is protected and secured against any threats. Integrating all these systems into one easy-to-use platform is what we do.
Service Department
At Total Integration, we understand that emergencies can happen at any time, which is why we have a service department available 24/7/365. Whether it be a fire protection or a building security emergency, our team is available to help. Our commitment to customer satisfaction and a continual, never-ending focus on the safety and security of our clients is the driving force behind our business.
Overall Experience
The reviewers had an exceptional experience with Total Integration, praising the professionalism, knowledge, and promptness of their technicians.
Technician Performance
Fadhi M from TI was commended for his exceptional service, being knowledgeable, prompt, and easy to work with. Logan, another technician, was also praised for his professionalism and ability to quickly repair a problem with the fire alarm system.
Key Strengths
The company's technicians were found to be patient, solution-driven, and willing to go the extra mile to resolve issues. Their staff, including the receptionist, were also praised for their professionalism and knowledge.
