Your Safety is our #1 Priority
Shield Security, the proud recipient of 8 consecutive Top Choice Awards, is a trusted provider of security solutions for homes and businesses in Edmonton. With 30 years of experience in the industry, we have built a strong reputation for our excellent service and state-of-the-art alarm systems. Our commitment to protecting our clients' assets and providing peace of mind has earned us the confidence of thousands of clients in and around Edmonton.
At Shield Security, we understand that every client has unique security needs. That's why we offer a comprehensive range of services tailored to meet those needs. Our services include burglary and intrusion protection, medical and mechanical protection, personal emergency monitoring, flooding and freeze protection, and fire and heat protection, among others.
Home and Business Security
We believe that security is not something to be taken lightly. Whether it's your home or your business, nothing is worse than losing your assets to an invasion of privacy. At Shield Security, we make it our top priority to ensure the safety and security of our clients. Our 24-hour ULC monitoring station and 24-hour police, fire, and medical dispatch services ensure that help is always just a phone call away.
Smart Home (Wiring) and Home Automation
In today's world, convenience and efficiency are key. That's why we offer smart home (wiring) and home automation services. With our systems, you can control your home security, heating, cooling, and lighting directly from your phone. This not only provides an added layer of security, but also helps improve energy efficiency and convenience.
Cameras & Tech Products
At Shield Security, we offer a range of cameras and tech products to meet your security needs. From CCTV cameras to access control systems, we have you covered. All of our systems are remote accessible with high-speed internet and an iPhone or Android app, giving you peace of mind no matter where you are.
Remote Services
With our remote services, you can check in on your home or business at any point in time to ensure things are just the way you left them. Whether you're at work or on vacation, you can have peace of mind knowing that your property is secure.
Phone Line and Remote Control
With the increasing popularity of mobile devices, many of our clients are choosing to drop their phone lines and control their home security systems directly from their cell phones. Our phone line and remote control services make it easy to turn your home security system on and off from your phone, improving efficiency and getting the most out of your system.
At Shield Security, we are committed to providing our clients with the best possible service and protection. With our experienced team of security professionals, state-of-the-art technology, and unwavering commitment to customer satisfaction, you can trust us to keep you, your family, and your business safe.
Overview of Reviews
The reviews for Shield Security are mostly positive, with customers praising the company's professionalism, fair pricing, and knowledgeable staff.
Positive Comments
Installers and Staff
Many reviewers praised the company's installers and staff, describing them as helpful, professional, and knowledgeable. Gord, the owner, was mentioned specifically for his excellent customer service and willingness to go the extra mile.
Prompt Service and Fair Pricing
Reviewers also commended the company's prompt service and fair pricing. Some mentioned that the company was willing to work with them to find a solution that fit their needs and budget.
Trustworthiness and Ethics
A few reviewers mentioned that they found the company to be trustworthy, ethical, and honest. One reviewer was impressed that the owner, Gord, was able to solve their issue over the phone, saving them a service call.
Negative Comments
Customer Service Issues
One reviewer had a negative experience with the company's customer service, stating that they were unresponsive to their concerns and refused to fix an issue with their system update.
Contract and Billing Issues
Another reviewer had an issue with the company's contract and billing practices, stating that they were held to a 2-year contract and charged for devices and services they did not receive.
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