Transforming spaces, one window at a time.
Cross Heating & Air Conditioning has been providing exceptional service to families in Waterloo, Listowel, and Hanover since 1987. Our team of experts is dedicated to providing top-notch heating and air conditioning services to ensure your home is comfortable and energy-efficient. Whether you're upgrading your heating or cooling units, or you're not getting the temperature you need, Cross Heating & Air Conditioning is here to help.
Our Services
At Cross Heating & Air Conditioning, we understand that every home is unique, and that's why we offer a wide range of services to cater to your specific needs. From air conditioners to boilers, water heaters to furnaces, and indoor air quality solutions to heat pumps, we've got you covered. Our services include installation, maintenance, and emergency repairs, ensuring that your home is always comfortable and energy-efficient.
What Sets Us Apart
At Cross Heating & Air Conditioning, we pride ourselves on our exceptional customer service, expertise, and commitment to excellence. With over 400 installs per year and 2000 service calls per year on average, we're confident in our ability to deliver top-notch services that meet and exceed your expectations. Our 5-star reviews from over 440 satisfied clients are a testament to our dedication to providing exceptional customer service.
Our Guarantees & Warranties
At Cross Heating & Air Conditioning, we stand behind our work and products. Our No Regret Repair policy ensures that if you need to purchase a new furnace or air conditioner within 14 days after your repair, we can deduct the full or partial cost of your repair from the purchase price. We also offer the Cross Advantage Program, which works within your heating or air conditioning warranties, provides regular maintenance, and helps detect small problems before they turn into big headaches. Additionally, we offer manufacturer warranties on our products, ensuring that you have peace of mind knowing that your investment is protected.
Free Consultations
At Cross Heating & Air Conditioning, we believe in providing no-stress, no-obligation consultations to help you determine the best solutions for your heating and air conditioning needs. Our team of experts will work with you to understand your unique needs and provide personalized recommendations to ensure your home is comfortable and energy-efficient.
Overview of Reviews
These reviews are overwhelmingly positive, with all reviewers giving 5-star ratings to Cross Heating & Air Conditioning.
Excellent Customer Service
Reviewers consistently praised the friendly, efficient, and knowledgeable technicians who provided detailed explanations of the units' health and recommendations for peak performance. Sales representatives were also commended for their honesty, professionalism, and ability to explain complex topics in a clear and pressure-free manner.
Professional Installation and Maintenance
The installation teams were efficient, courteous, and meticulous in their work, often finishing jobs ahead of schedule and leaving the work area spotless. Maintenance packages were seen as a worthwhile investment to keep systems running at peak performance.
Trustworthy and Reliable
Reviewers expressed confidence in Cross Heating & Air Conditioning, citing their trustworthiness, reliability, and ability to provide excellent customer care. Many reviewers have dealt with the company before and would highly recommend them to others.
