Protecting Health & Homes
At Active Pest Control, we are a local, family-owned business that is passionate about helping people protect their homes, businesses, and properties from pests. Our team is dedicated to providing exceptional service and expert advice to ensure that our customers receive the best possible solutions to their pest-related concerns. With years of experience in the pest control industry, we have developed a comprehensive range of services that cater to the unique needs of our clients.
Our Story
Active Pest Control was founded by Marcus Rondeau, a former helicopter aircraft maintenance engineer and experienced pest control technician. With his extensive knowledge and expertise in safety, efficiency, and integrity, Marcus has built a reputation for providing reliable and effective pest control solutions. At Active Pest Control, we pride ourselves on our commitment to quality, our attention to detail, and our dedication to delivering exceptional customer service.
Our Services
At Active Pest Control, we offer a wide range of pest control services that cater to the unique needs of our clients. Our services include:
- Insect Control: We specialize in the identification and elimination of various insect pests, including wasps, bees, beetles, ants, cockroaches, and more.
- Bed Bug Services: We have the expertise and experience to eliminate bed bug infestations, ensuring that our customers can enjoy a pest-free living space.
- Fly Control: We provide effective solutions to eliminate fly infestations, using chemical and bio-remediation treatments and attractant products.
- Rodent Control: We have the knowledge and expertise to eliminate rodent infestations, preventing property damage and the spread of diseases.
- Hantavirus Clean-up Service: We offer a unique Hantavirus clean-up service to prevent the spread of disease and ensure the health and safety of our clients.
- Bird Control: We provide affordable solutions to bird pest problems, using exclusion methods, deterrents, repellents, and treatments to prevent bird infestations.
- Wildlife Control: We ensure humane and conscious wildlife removal concepts and trapping methods, ensuring that our clients' homes and properties are protected from wildlife pests.
Pest Access Point Exclusion (P.A.P.E)
At Active Pest Control, we understand the importance of sealing up potential pest access points to prevent future re-occurrence of pest problems. Our Pest Access Point Exclusion (P.A.P.E) service involves sealing up potential pest access points to ensure that raccoons, squirrels, skunks, or other rodents cannot re-enter homes or buildings.
Why Choose Us
At Active Pest Control, we are committed to providing exceptional service, expert advice, and effective solutions to our clients' pest-related concerns. With our team of experienced professionals, we ensure that our clients receive the best possible solutions to their pest problems. Whether you are dealing with insect infestations, rodent problems, or wildlife issues, we have the expertise and experience to eliminate the problem and prevent future occurrences.
Overall Experience with Active Pest Control
Active Pest Control has received mixed reviews from its customers. While some customers have had positive experiences with the company, others have expressed dissatisfaction with their services.
Technician Quality
Many customers have praised the professionalism and expertise of Active Pest Control's technicians, such as Jerrell Bey, Zander Whoric, Russ, Tim, and Kenneth. These technicians have been commended for their excellent customer service, knowledge, and attention to detail.
Office Personnel and Communication
Some customers have reported issues with office personnel and communication, including difficulties with accessing account information online and poor responsiveness to concerns.
Pricing and Service
One customer has reported a significant increase in prices after the company was taken over by Rentokil. Another customer has expressed dissatisfaction with the company's business practices, including cashing a check for services not rendered.
Customer Satisfaction
Many customers have expressed overall satisfaction with Active Pest Control's services, citing their effectiveness in controlling pests and their courteous technicians.
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