Business Details
37 Years
experience
Emergency
services
Your Trusted HVAC Partner in Orillia
Established in 1989, Orillia Natural Gas has been a family-owned and operated provider of heating, cooling, and gas services to Orillia and surrounding areas. Our team of licensed technicians specializes in furnace and boiler installations, gas line services, air conditioning systems, and emergency repairs. With decades of combined experience, we prioritize customer satisfaction through honest service, energy-efficient solutions, and 24/7 emergency availability. Our commitment to quality is reflected in industry-leading warranties and partnerships with top-rated brands. We maintain a clean showroom featuring durable products designed to reduce energy bills while offering personalized consultations to meet individual needs.Regular maintenance programs ensure long-term system reliability, and our staff follows up post-service to guarantee optimal performance. As a locally trusted contractor, we emphasize transparency, no hidden fees, and community-focused service. Our technicians undergo continuous education to stay certified in the latest HVAC technologies. We serve residential and commercial clients with services ranging from fireplace installations to underground gas piping, all backed by a 10-year parts warranty on select systems. Our mission remains rooted in treating every customer like family, ensuring comfort and safety year-round.
Services
Furnace Installation
Gas Line Services
Air Conditioning Repair
Hot Water Tanks
Fireplace Installation
Boiler Maintenance
Ductwork Repair
Heat Recovery Ventilation
Pool Heater Installation
Generator Setup
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of experience in HVAC and gas services.
- Our technicians are licensed, insured, and continuously trained.
- 24/7 emergency service ensures immediate assistance during crises.
- We provide energy-efficient solutions with government rebate eligibility.
- 10-year parts warranty on Tempstar HVAC systems for long-term reliability.
What people say
Prompt and dependable service
Knowledgeable technicians
24/7 emergency availability
Energy-efficient solutions
Long-term reliability
Services
Furnace Installation
Professional furnace installation ensures optimal home heating efficiency. Our licensed technicians assess your needs, recommend energy-efficient models, and complete installations with precision. Backed by a 10-year parts warranty, our services reduce long-term energy costs while maintaining safety standards.
Gas Line Services
We specialize in safe and compliant gas line installations and repairs. Our licensed team handles underground piping, pressure testing, and leak detection to prevent hazards. Emergency services address urgent issues, ensuring uninterrupted gas supply for residential and commercial properties.
Air Conditioning Repair
Our technicians diagnose and repair all AC makes and models, including mini-splits and central systems. Preventative maintenance extends system lifespan while reducing energy consumption by up to 50%. Emergency repairs restore comfort during peak summer months with same-day service availability.
Fireplace Installation
We install energy-efficient gas fireplaces that enhance home aesthetics and value. Our showroom offers top-rated brands, and our team ensures code-compliant installations. Services include venting, gas line connections, and safety inspections for both residential and outdoor fireplace units.
Hot Water Tanks
We provide energy-efficient hot water tank installations and repairs for residential properties. Our technicians recommend models that reduce utility bills while ensuring reliable performance. Emergency services address sudden failures, and warranties cover parts and labor for long-term peace of mind.
People
Leonard St. John
Founder
Leonard St. John founded Orillia Natural Gas in 1989, establishing a legacy of honesty and customer-first service. His leadership emphasized treating clients like family, a principle that continues to guide the company's operations today.
Margaret St. John
Co-Founder
Margaret St. John co-founded the company with Leonard, contributing to its early growth. Her commitment to quality and community service remains integral to the company's values, ensuring consistent focus on customer satisfaction and ethical business practices.
Ellen St. John
Senior Technician
Ellen St. John joined the family business in the 1990s, bringing technical expertise and dedication. As a senior technician, she ensures installations meet safety standards while mentoring new staff in best practices for HVAC and gas systems.
John St. John
Operations Manager
John St. John oversees daily operations, ensuring efficient service delivery. With over 25 years in the industry, he focuses on maintaining licensing compliance, staff training, and implementing energy-efficient solutions that align with customer needs.
Jay St. John
Service Coordinator
Jay St. John manages client relations and service scheduling. His role ensures prompt emergency response and follow-up communication, reflecting the company's commitment to transparency and customer care since joining the team in the early 2000s.
Questions
What HVAC services do you offer?
We provide furnace and air conditioning installations, gas line services, fireplace installations, hot water tank repairs, and emergency HVAC maintenance for residential and commercial properties.
Are your technicians licensed?
Yes, all our technicians are licensed, insured, and complete ongoing education to stay certified in the latest HVAC and gas installation technologies.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC and gas repair services with same-day availability to address urgent heating or gas system issues.
What warranties do you provide?
We offer a 10-year parts warranty on Tempstar HVAC systems and include the apartswarranty at no extra cost with every installation.
Can you help with energy rebates?
Yes, many of our energy-efficient installations qualify for government energy rebate programs to help reduce your overall costs.
Do you serve commercial properties?
Yes, we provide HVAC and gas services for both residential and commercial clients, including rooftop units, pool heaters, and generator installations.
