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Trustworthy Heating and Cooling Solutions for a Comfortable Living

A Trusted Name in Heating & Air Conditioning in Grimsby and Beyond

Naturally Gas 2023 LTD has been proudly serving the Grimsby, Ontario area and beyond since 1989. Founded by Kevin Smith, a passionate HVAC professional with deep-rooted connections to the local community, the company has established itself as the leading provider of heating and air conditioning services.

Tailored Solutions for Every Home and Business

From routine preventative maintenance to emergency repairs and installations, Naturally Gas 2023 LTD offers a comprehensive range of services for all your HVAC needs. Our team of certified technicians are experienced in:

  • Furnace installation, repair & maintenance
  • Central air conditioning installation, repair & maintenance
  • Gas fireplace installation & servicing
  • Additional services: heat pumps, humidifiers, air cleaners, air quality assessments & more.

Unwavering Commitment to Customer Satisfaction

Client satisfaction is at the heart of everything we do. We prioritize:

  • Personalized service: Every customer speaks with Kevin Smith himself, ensuring open communication and understanding of your unique needs.
  • Transparency: We provide clear and upfront quotes, outlining all costs and options before work begins.
  • Quality workmanship: We use only the highest quality parts and materials for repairs and installations.
  • Ongoing support: We stand behind our work with a satisfaction guarantee and ongoing customer support.

Community Involvement & Local Expertise

Naturally Gas 2023 LTD is deeply committed to the Grimsby community. Kevin Smith is an active member of the community, supporting local businesses and charitable initiatives. His deep understanding of the area and its climate ensures that he can tailor your solutions to your specific needs.

Choosing Naturally Gas 2023 LTD

When you choose Naturally Gas 2023 LTD, you get:

  • Experience and expertise: Years of experience and certified technicians ensure quality results.
  • Personalized service: An owner-operated company where you get direct access to Kevin Smith.
  • Transparent communication: Clear and upfront pricing and service updates every step of the way.
  • Community commitment: A trusted local business actively involved in the community.

Contact us today and experience the Naturally Gas 2023 LTD difference!

Reviews
Positive: Kevin provides excellent, honest, and professional service, with a strong emphasis on promptness and expertise.
Negative: Some customers experienced dissatisfaction with the service, citing issues with professionalism, punctuality, and quality of work.

Exceptional Service

The reviewers are extremely satisfied with the service provided by Kevin from Naturally Gas. They praise his professionalism, promptness, and expertise in resolving various heating and cooling issues. From scheduling to installation, Kevin is described as honest, kind, and with a sense of urgency, especially during emergencies. Many customers have recommended his services, and he is considered to be the best in his field.

Fixed Issues Efficiently

Reviewers praise Kevin for efficiently fixing various issues, including a broken thermocouple, a wiring issue, a faulty tank, and a dirty control panel. He is able to identify the problems quickly and provide effective solutions, sometimes unexpected and pleasantly surprising. This not only resolves the customer's concerns but also saves them from additional costs or unnecessary replacements.

Punctuality and Responsiveness

Kevin is consistently described as punctual, some mentioning that he arrived within 15 minutes of calling. He is also highly responsive, often scheduling appointments at short notice and following up with customers to ensure their issues are resolved.

Fair Pricing

Reviewers are pleased with the pricing, finding it fair and reasonable compared to other companies. Some mention receiving precise estimates, which is a significant departure from others who provided wide range estimates.

Disappointments

However, there are a few negative reviews, which highlight the importance of quality service. One reviewer was unhappy with the service, citing a lack of professionalism, punctuality, and quality of work. Another reviewer felt that the service was overpriced and the technician spent more time taking a break than performing the necessary tasks.

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