Providing Secure and Durable Roofing Solutions for a Lifetime
A Plus Quality Inc. is a premier HVAC company based in the Greater Toronto Area, specializing in a comprehensive range of services to keep your home or business comfortable year-round. Our team of certified technicians has over 20 years of experience providing reliable and affordable HVAC solutions to clients across the GTA. We are committed to delivering the highest level of customer service, with a focus on quality workmanship, timely service, and honest communication. Our team is equipped with the latest tools and technology, ensuring that we can quickly diagnose and resolve any HVAC issues.
At A Plus Quality, we understand the importance of keeping your HVAC system running smoothly. That's why we offer a range of services, including installation, repair, and maintenance for all types of HVAC systems. Whether you need a new furnace or air conditioner installed, a tune-up for your existing system, or emergency repairs, our team is here to help. Our commitment to quality extends beyond our services - we also prioritize energy efficiency and sustainability in all of our work. We offer energy-saving solutions that can help you reduce your energy bills while minimizing your environmental impact.
Our Mission
Our mission is to meet and exceed the needs, standards, and expectations for all our valued customers; to ensure they are comfortable throughout all the seasons.
What We Do
At A Plus Quality, we specialize in the design, service, and installation of low pressure steam and hot water boilers for industrial processes such as high/low rise buildings, bakeries, breweries, milk-pasteurization, etc. Our products and services provide you with energy efficient systems that control your long-term costs, while also giving you a safe and healthy indoor environment.
Services Offered
At A Plus Quality, we offer a full range of HVAC services, including:
- Heating: We offer installation, repair, and maintenance for furnaces, boilers, and heat pumps. Our team is experienced in working with residential, commercial, and industrial clients, providing tailored solutions to meet your unique needs.
- Cooling: Our team can help you stay cool during the hot summer months with air conditioning installation, repair, and maintenance services. We offer a range of energy-efficient solutions, including air conditioners, cooling towers, and mini-splits.
- Indoor Air Quality: We understand the importance of clean, healthy indoor air for your home or business. That's why we offer a range of air quality solutions, including humidifiers, air cleaners, and air filtration systems.
- Commercial Services: Our team has extensive experience working with commercial clients, providing customized HVAC solutions for a range of businesses and organizations. Whether you need installation, repair, or maintenance services for your commercial property, our team is here to help.
- Emergency Services: HVAC emergencies can happen at any time, which is why we offer 24/7 emergency services for our clients. Our team is here to help you get your HVAC system up and running as quickly as possible.
- Maintenance and Repair Plans: Regular maintenance is essential to keep your HVAC system running smoothly and efficiently. That's why we offer maintenance and repair plans, providing you with peace of mind and protecting your investment.
At A Plus Quality, we are committed to providing exceptional customer service and high-quality workmanship. Contact us today to learn more about how we can help you stay comfortable year-round.
Quality of Customer Service
The reviews indicate a stark contrast in the quality of customer service provided by A Plus Quality. While some customers had a positive experience, others were left frustrated and dissatisfied.
Defective Installations and Unwarranted Threats
One customer, Patrizia S., had a disastrous experience with A Plus Quality. The company installed the wrong Lennox furnace part and blamed it on other components. When the customer hired a different company to fix the mistake, A Plus Quality refused to take the wrong part back or offer a refund. The owner even insulted and threatened the customer, leaving a lasting negative impression.
Excellent Service and Professionalism
On the other hand, Andrew S. had a glowing review of the company's service. The technician was professional, showed great attention to detail, and provided accurate estimates. The installation team was clean, polite, and efficient, ensuring that the new furnace was installed smoothly.
Inconsistencies in Scheduling and Communication
Unfortunately, Dan C. had a terrible experience with A Plus Quality. The company failed to arrive on time, didn't call to cancel, and showed a blatant disregard for the customer's time and schedule. The customer was left feeling frustrated and undervalued.
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