By local, for local Dedicated to building communities
At RONA Building Supplies, we've been proud to serve the communities of British Columbia for over three decades. With a long history of commitment to quality, service, and community involvement, we're more than just a building supply store - we're a partner in your community's growth and development.
Our Story
Our story began with a passion for building and a commitment to the communities we serve. Founded on the principles of providing quality products, exceptional service, and giving back to our communities, we've grown from a small, local business into a respected and trusted name in the building supplies industry. Today, we operate seven locations across BC, serving the Fraser Valley and beyond.
Our Values
At RONA Building Supplies, our values are simple yet powerful:
- Customer First: We recognize that our customers are more than just buyers - they're partners in our shared goal of building strong, vibrant communities.
- Community Connection: We believe that community is not just about building homes, but about building connections and supporting local causes that matter.
- Inspired People: We hire the best talent and nurture a collaborative, team-oriented culture that celebrates individuality and diversity.
Our Services
We specialize in providing a wide range of products and services to meet the unique needs of our customers and communities. From lumber and hardware to seasonal items and special orders, we have everything you need to get the job done. Whether you're a contractor, DIY enthusiast, or simply a homeowner looking to upgrade your backyard, we're here to help.
Departments
In each of our seven locations, you'll find a carefully curated selection of products and expert staff ready to assist you. Our departments include:
- Paint
- Tools
- Electrical
- Plumbing
- Hardware
- Lawn and Gardening
- Seasonal Building Supplies
Locations
We have seven convenient locations across BC, serving the communities of Mission, Abbotsford, Hope, Nelson, Trail, and Terrace. Visit us today to experience the RONA Building Supplies difference.
Overall Experience
The customers who reviewed Mission Rona had a mixed experience. Some had positive encounters with friendly and helpful staff, while others were frustrated with poor customer service and low-quality products.
Staff Experience
Some reviewers praised specific staff members, such as Kelly, Donovan, Brian, and Heather, who were described as helpful and friendly. Others, however, had negative experiences with staff, citing lack of training and poor customer service.
Product Quality
A few reviewers mentioned issues with product quality, specifically with wood products such as treated decking boards and 6X6 posts, which split or failed to meet expectations.
Parking and Store Operations
A few reviewers mentioned difficulties with parking and store operations, including a small parking lot and challenges finding staff to assist with questions.
Negatives
- Many customers reported poor customer service, with staff not knowing what products were available or not being helpful.
- Some reviewers had negative experiences with specific staff members, including cashiers who were more concerned with other customers than providing service.
- Wood products were described as low-quality, with many reviewers experiencing issues with splitting or poor performance.
Positives START NONE POSITIVES_END
Negatives START Some customers had negative experiences with poor customer service, low-quality products, and challenging store operations. NEGATIVES_END
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