Trust our team for your heating and air conditioning needs
Welcome to Peatson's Heating and Air Conditioning Ltd., your premier destination for all your heating, cooling, and indoor air quality needs in Brampton, ON and the surrounding areas. With over 70 years of experience in the HVAC industry, we take pride in being the go-to contractor for homeowners who demand the best in service, quality, and value. Our team of certified and experienced technicians is dedicated to ensuring your complete satisfaction, and we are proud to offer 24/7 emergency services, unbeatable warranties, and the best guarantees in the area.
Our Services
At Peatson's Heating and Air Conditioning Ltd., we offer a comprehensive range of services designed to keep you and your family comfortable all year round. Our services include:
- Air Conditioning Services: Our team is proud to offer a full range of air conditioning services to keep your home cool and comfortable during the hot summer months. From installation and replacement to repairs and maintenance, we've got you covered. We offer a wide range of systems, including central air conditioners, ductless systems, and heat pumps, so you can find the perfect solution for your home.
- Heating Services: When the temperatures drop, you can count on Peatson's Heating and Air Conditioning Ltd. to keep your home warm and cozy. We offer a full range of heating services, including installation, replacement, repairs, and maintenance for furnaces, heat pumps, and ductless systems. Our team of experts has the knowledge and experience to keep your heating system running at its best.
- Indoor Air Quality Services: At Peatson's Heating and Air Conditioning Ltd., we understand that your comfort is about more than just temperature. That's why we offer a variety of indoor air quality solutions designed to maximize your comfort and efficiency. From air filtration systems and air purifiers to humidifiers and Wi-Fi/smart thermostats, we have everything you need to breathe easy in your home.
- Water Heater Services: Don't let a cold shower ruin your day. Peatson's Heating and Air Conditioning Ltd. offers professional water heater services to keep your tank water heater running at its best. From repairs and maintenance to installation and replacement, we're here to help.
At Peatson's Heating and Air Conditioning Ltd., we're committed to providing our customers with the highest level of service and quality. We're proud to be a York dealer and offer a 10-year parts and labour manufacturer's warranty on select equipment. We're also committed to energy savings and never charge a diagnostic fee. With our Care Free Maintenance Plan, you'll receive priority customer service, service to all makes and models, 24-hour emergency service, and a written inspection report. Contact us today to schedule your service and experience the Peatson's difference!
Overall Experience
The reviews of Peatson's Plumbing and Heating showcase a mix of positive and negative experiences. While some customers praise the company's accurate pricing, excellent workmanship, and prompt emergency services, others have had issues with communication, pricing, and customer service.
Accuracy of Pricing and Workmanship
Several reviewers have commended Peatson's for their transparent pricing and exceptional workmanship. Author Tony Lee gives the company a perfect rating, stating that their pricing is accurate and their workmanship is "second to none." Author Sue Hatch also experienced prompt and quality service, praising the company's responsiveness, punctuality, and professionalism.
Communication and Customer Service
However, some reviewers have expressed dissatisfaction with Peatson's communication and customer service. Author Kerrie Rodrigues was charged for a supposedly faulty air conditioner unit, only to have the problem resolved without any issues. Author Debbie Phillips felt that she was treated unfairly by Wayne McCracken, the owner, when she reported issues with her furnace and air conditioner.
Punctuality and Labor Charges
Author Darren Spindler had a mixed experience, appreciating the quality of work but expressing frustration with the company's labor charges. He felt that the company was not upfront about the minimum or flat rate charged for the work.
Emergency Services
Author Sue Hatch was impressed with Peatson's prompt response to her air conditioning issue during a heat wave, arriving within the hour. This experience contrasts with Author Kerrie Rodrigues, who waited two days for a technician to resolve her issue.
Other Comments
Author L. M. appreciates the company's honesty and good people, but suggests that customers ensure they understand the entire process. Author John Appleseed, on the other hand, was dissatisfied with the company's driver, criticizing their driving habits.
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