Delivering Quality Service with Integrity
Ultra Comfort, established in 1979, has become a trusted name in the Greater Toronto Area for all your heating, cooling, and fireplace needs. Family-owned and operated, we hold ourselves to the highest standards of quality and customer satisfaction.
Our Humble Beginnings
From our humble beginnings in Mississauga, Ontario, we have grown into a leading provider of heating, ventilation, air conditioning (HVAC), fireplace, and related services. Our founder, Moe Shahi, recognized the importance of delivering exceptional customer service and building strong relationships. This philosophy has remained at the heart of our success.
A Commitment to Excellence
Over the years, Ultra Comfort has expanded its services to include:
- HVAC Installation & Repair: We are experts in the installation, repair, and maintenance of all major brands of furnaces, air conditioners, and heat pumps.
- Fireplace Installation & Service: We offer comprehensive installation, repair, and maintenance services for gas and electric fireplaces.
- Preventative Maintenance: Recognizing the importance of proactive care, we offer comprehensive plans to maximize the efficiency and lifespan of your heating and cooling systems.
- Duct Cleaning: We eliminate dust, allergens, and unpleasant odors from your ductwork, ensuring your home's air is clean and healthy.
Our Guiding Principles
Our unwavering commitment to:
- Quality: We use only the highest quality parts and materials in our installations and repairs.
- Service: Our highly trained and experienced technicians are dedicated to providing personalized and efficient service.
- Integrity: We operate with transparency and honesty, always providing clear and upfront pricing.
Building Strong Relationships
At Ultra Comfort, we believe in building long-term relationships with our customers. We prioritize clear communication, responsiveness, and trustworthy service to earn your trust and ensure your complete satisfaction.
Join Us on Your Comfort Journey
Whether you require urgent repairs or seek reliable maintenance plans, our team is ready to assist you. Contact us today and let Ultra Comfort be your trusted partner in achieving a comfortable and comfortable home environment.
General Impression
The overall sentiment of these reviews is positive, with 8 out of 10 reviewers giving 5-star ratings to Ultra Comfort Mississauga.
Positive Experiences
- Multiple reviewers praised the company's professionalism, punctuality, and exceptional customer service.
- The technicians were described as personable, friendly, and knowledgeable.
- The installation services were completed efficiently and effectively, with some reviewers mentioning that the technicians cleaned up after themselves.
- The company's commitment to resolving issues promptly and to the customer's satisfaction was also highlighted.
Negative Experiences
- A few reviewers had negative experiences with the company, citing issues with equipment quality, poor installation, and unprofessional behavior from some staff members.
- One reviewer mentioned that their equipment broke down within a short time frame and the company wanted them to buy a new one instead of fixing the issue.
- Another reviewer had a horrible buying experience, citing sloppy installation, unforseen extra charges, and a lack of transparency from the salesperson.
- A third reviewer had issues with a back-ordered conversation kit and poor customer service from a specific staff member.
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