Service and Quality Come First
Ontario Duct Cleaning has been a leading provider of air duct cleaning and indoor air quality services in Ontario since 1979. With a commitment to exceptional service, quality workmanship, and fair pricing, we have become a trusted partner for residential, commercial, and industrial customers across Southern Ontario.
Our Expertise
Our team of certified technicians possesses extensive experience and knowledge in:
- Residential Duct Cleaning:
- Single-family homes
- Townhouses and apartments
- Large homes with multiple systems
- Commercial & Highrise Duct Cleaning:
- Office buildings
- Apartment buildings
- Retail stores
- Industrial Duct Cleaning:
- Manufacturing facilities
- Warehouses
- Construction sites
Focused on Quality & Service
We prioritize quality and customer satisfaction in every project. Our services include:
- Comprehensive Inspection: Detailed assessment of your duct system to identify potential issues.
- Precision Cleaning: Remove dust, dirt, pollen, pet hair, and other contaminants using state-of-the-art equipment.
- Deodorization: Eliminate unpleasant odours and restore fresh air flow.
- Final Inspection: Ensuring your ducts are clean and functioning efficiently.
Client-Focused Approach
We believe in building lasting relationships with our clients. Our commitment to personalized service includes:
- Open communication: We provide clear and concise updates throughout the process.
- Flexible scheduling: We work around your busy schedule and accommodate your needs.
- Competitive pricing: We offer upfront and transparent pricing with no hidden fees.
A History of Excellence
With over four decades of experience, Ontario Duct Cleaning has become a leader in the industry. We pride ourselves on our:
- Consistent service and unparalleled quality
- Emphasis on client satisfaction
- Commitment to ethical practices and industry advancements
Unreliability and Unprofessionalism
Several reviewers expressed frustration and disappointment with the company's reliability and professionalism. They failed to show up for scheduled appointments, didn't return phone calls, and hung up on customers when they expressed disinterest.
Poor Communication
Reviewers also complained about the company's poor communication skills. They would call repeatedly, changing their story each time, and respond with obscenities when confronted about their behavior.
Mixed Reviews on Service Quality
On the other hand, some reviewers were satisfied with the service they received. They found the technicians to be friendly and explanatory, and were happy with the additional services offered, such as dryer vent cleaning and sanitizing spray.
Punctuality and Cost-Effectiveness
One reviewer was impressed with the company's promptness, fitting them in just two days after calling for a quote. The service was completed efficiently, and the final cost was even lower than the initial quote.
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