Our Vision
Shine Up Cleaning exists to elevate the living and working spaces of Chicagoland through professional and eco-friendly cleaning solutions. We believe in delivering exceptional customer service, leaving our clients with peace of mind and sparkling spaces.
Who We Are
Our team comprises experienced and passionate cleaners dedicated to providing meticulous and personalized attention to each client. We take pride in using non-toxic cleaning products and eco-friendly methods to ensure a healthy and sustainable cleaning experience.
Our Services
We offer a comprehensive range of cleaning services for both residential and commercial properties. Our services include:
Residential Cleaning
- Apartment cleaning
- Move-in & move-out cleaning
- Routine housekeeping
- Deep cleaning
- Window cleaning
- Organizing and clutter management
Commercial Cleaning
- Office cleaning
- Commercial building cleaning
- Construction cleanup
- Floor care
Airbnb Cleaning
- Airbnb turnover services
- Thorough cleaning for short-term rentals
- Guest departure and arrival cleaning
- Stock replenishing and staging
Why Choose Shine Up Cleaning?
- Professionalism: Our team is highly trained and experienced in various cleaning situations.
- Eco-friendly cleaning: We prioritize non-toxic and environmentally safe cleaning products.
- Attention to detail: We meticulously clean every nook and cranny, leaving no surface untouched.
- Customization: We tailor our services to your specific needs and preferences.
- Customer satisfaction: Your satisfaction is our top priority, and we offer a satisfaction guarantee.
Contact us today to schedule a personalized cleaning plan and experience the Shine Up Cleaning difference!
Mixed Reviews
Shine Up Cleaning has received a range of reviews from customers, with some experiencing negative encounters and others reporting positive experiences.
Communication Issues and Disappointments
One customer, Kt Nicolau, had a terrible experience with Shine Up Cleaning. They were quoted for a deep cleaning of their studio apartment but ended up with a single cleaner who was late and didn't bring equipment. The manager was combative and defensive, and the customer felt that their expectations were not met. The customer eventually cancelled the service and was threatened with a cancellation fee.
Positive Reviews
On the other hand, most customers have reported positive experiences with Shine Up Cleaning. Many have praised the company's attention to detail, professionalism, and reliability. Customers have used the service for move-in cleaning, deep cleaning, and ongoing general housekeeping. The owners, Maria and her team, have been described as responsive, punctual, and easy to work with.
Discrepancies in Service
One customer noted that the service was subpar compared to others they had used in the past. Another customer was surprised that Shine Up Cleaning only sent one cleaner for a studio apartment, whereas other companies had sent two.
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