Protecting What Matters Most
At City Wide Security Systems, we are a locally owned and operated business in the Fraser Valley, dedicated to providing our customers with exceptional service and top-of-the-line security products. Our team of trade certified and professional technicians take great pride in designing and installing customized security systems, alarm monitoring services, and CCTV video surveillance systems for residents and businesses in Mission, BC and the surrounding area.
Our Story
Our company is built on a foundation of trust, quality, and expertise. We believe in installing only the latest, cutting-edge security products from reputable manufacturers such as HikVision, DSC, 2Gig, KANTECH, ADEMCO, and more. Our team is committed to providing our customers with exceptional service, ensuring that their homes and commercial properties are safe and secured 24/7.
Our Services
We offer a wide range of services, including home security system installations, alarm monitoring services, CCTV video surveillance, home automation, and more. Our expertise in designing and installing customized security systems ensures that our customers receive a tailored solution that meets their specific needs and budget. Our 24/7 alarm monitoring services are provided through our ULC "AAA" listed monitoring station, ensuring that our customers receive immediate response in the event of an emergency.
Why Choose Us
At City Wide Security Systems, we are dedicated to providing our customers with exceptional service, quality products, and unparalleled expertise. Our team is committed to making sure that our customers' homes and commercial properties are safe and secured, giving them peace of mind and a sense of security.
Disappointing Experiences with Security Companies
It seems that not all security companies in Canada are doing things right. Two customers, Melissa Oakley and Maarten Van Ruitenburg, had subpar experiences with two different companies.
Unfinished Installation and Lack of Follow-up
Melissa Oakley rated her experience with a security company 1 star, expressing her frustration with the company's unprofessional behavior. She claims that they gave her a quote, but failed to complete the installation, and despite promising to return the next day, the company didn't respond to her phone calls and messages. Melissa is left feeling disappointed and urges potential customers to "buyer beware" and consider other security companies.
Quotation and Refusal to Waive Charge
Maarten Van Ruitenburg also had a negative experience, giving his company 2 stars. Although he found the representative friendly, he felt that the company's quotation process was unfair. When he decided not to proceed with the installation, the company charged him for the consultation, despite the fact that he never agreed to proceed. Maarten concludes that the company's behavior is simply unacceptable.

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