Done right the first time! Security with a Forensic approach.
At Genesis Alarms and Communications, we pride ourselves on being a trusted and reliable security solutions provider, serving the Greater Vancouver area and beyond. With over 35 years of combined experience, our team is dedicated to providing top-notch security systems and solutions to homeowners, businesses, and organizations. Our mission is to always put our customers first, ensuring they receive exceptional service and unparalleled peace of mind.
Our Story
Founded by Ken Wong, a veteran in the security industry, Genesis Alarms and Communications has been serving the community since 1992. With a strong passion for innovation and customer satisfaction, our company has built a reputation for delivering exceptional services, from design to installation and maintenance. Our commitment to quality, integrity, and professionalism has earned us the trust of many satisfied clients.
Our Services
We offer a comprehensive range of security solutions to cater to the unique needs of our clients. Our services include:
Alarm Systems: We design, install, and repair alarm systems that are tailored to meet the specific security requirements of our clients. Our systems are reliable, efficient, and designed to minimize false alarms.
CCTV/Video Surveillance: With years of experience in installing and maintaining security cameras, we provide high-quality CCTV systems that allow our clients to monitor their properties remotely. Our systems are designed to detect and prevent crimes, ensuring the safety and security of our clients' assets.
Service and Repairs: At Genesis Alarms and Communications, we understand the importance of timely and effective maintenance. Our experienced technicians are equipped to diagnose and repair any issues with our clients' security systems, ensuring minimal downtime and maximum peace of mind.
Network/Cabling: Our team is skilled in designing and implementing secure networks for homes and businesses, providing seamless connectivity and ensuring that our clients' data and networks are protected.
Access Control Systems: We provide state-of-the-art access control systems that allow our clients to control and manage access to their properties, premises, and restricted areas.
Phone Entry Systems: Our phone entry systems enable our clients to securely control access to their properties, receiving visual confirmation of who is entering or exiting their premises.
Our Expertise
With over 35 years of combined experience, our team has the expertise to provide customized security solutions that meet the unique needs of our clients. We pride ourselves on our ability to:
- Design and install security systems that are tailored to our clients' specific requirements
- Troubleshoot and repair issues promptly and efficiently
- Provide top-notch customer service and support 24/7
Why Choose Us?
At Genesis Alarms and Communications, we are dedicated to providing exceptional service, expertise, and value to our clients. We take pride in being a locally owned and operated company, committed to building strong relationships with our clients and the community we serve.
Get in Touch
To learn more about our comprehensive security solutions or to schedule a consultation with our expert team, please contact us today. We look forward to serving you!
Exceptional Customer Service
The reviews for Genesis Alarms are overwhelmingly positive, with all authors giving 5-star ratings. Customers praise Ken, the technician, for his exceptional knowledge, professionalism, and customer service. Many mention how he took the time to explain the problems and solutions in a clear and concise manner, making them feel valued and understood.
Diverse Range of Services
The reviews highlight a diverse range of services offered by Genesis Alarms, from repairing and upgrading home alarm systems to setting up monitoring services and troubleshooting issues. Ken is consistently praised for his ability to troubleshoot problems and find cost-effective solutions, rather than pushing for unnecessary upgrades or expensive new systems.
Personalized Approach
A notable commonality among the reviews is the personalized approach taken by Ken. He is described as being patient, courteous, and transparent in his dealings with customers, making them feel at ease and building trust.
Be the first to review Genesis Alarms.
Write a Review
