Transforming your kitchen into a masterpiece, one cabinet at a time.
At Century Lane Kitchens, we pride ourselves on being a long-standing, family-owned business with a rich history of providing high-quality kitchen cabinets and exceptional customer service to families in the Okanagan. Since our inception in 1995, we have been dedicated to creating custom kitchen solutions that exceed our customers' expectations.
Our History
Our company was founded by Don Quiring, who had a vision to produce kitchen cabinets that were both beautiful and functional. Over the years, we have continued to innovate and improve our products and services, staying true to our founding principles of providing locally manufactured, Canadian-made products.
Today, we are proud to be a family-owned and operated business, with our team consisting of talented and dedicated employees who are committed to providing exceptional service and ensuring that our customers are completely satisfied with their kitchen renovations.
Our Services
At Century Lane Kitchens, we offer a wide range of services to cater to our customers' unique needs and preferences. Our services include:
- Kitchen Cabinets: We design, manufacture, and install custom kitchen cabinets that are tailored to our customers' unique needs and style.
- Bathroom Cabinets: We offer custom bathroom cabinet designs and installations that enhance the functionality and aesthetic appeal of our customers' bathrooms.
- Other Rooms: We also provide custom cabinet solutions for other rooms in the home, including living rooms, dining rooms, and home offices.
- Custom Design: Our team of expert designers will work closely with you to create a custom design that reflects your unique style and preferences.
Our Materials
We offer a variety of materials to suit our customers' tastes and budgets, including:
- Thermally Fused Laminate (TFL): Our TFL cabinets offer durability, elegance, and a wide range of design options.
- Solid Lacquer: Our solid lacquer cabinets are resistant to moisture, stains, and everyday wear, ensuring that your kitchen remains beautiful for years to come.
- Stained Hardwood: Our stained hardwood cabinets feature rich, warm tones that evoke a sense of comfort and sophistication.
What Our Clients Say
We take pride in our exceptional customer service and commitment to providing the highest-quality products. Here's what some of our satisfied clients have to say:
"We have dealt with this company for over 20 years. Great people, good customer service, and are very reliable." - Maxine Robertson
"This is the most amazing place with extremely knowledgeable staff and excellent service. I recommend this company for anyone who wants good quality products." - Don Perry
Join Our Team!
We are always looking for talented and dedicated individuals to join our team. If you are passionate about providing exceptional customer service and creating custom kitchen solutions, we encourage you to apply.
Contact Us
Contact us today to learn more about our services and products. Our team of experts is here to assist you in creating your dream kitchen.
General Experience with Century Lane Kitchens
The reviews highlight a mix of positive and negative experiences with Century Lane Kitchens. While some customers were extremely satisfied with the service, quality, and attention to detail, others faced issues with installation, quality control, and customer service.
Positive Aspects
Excellent Customer Service
Many reviewers praised the exceptional customer service, particularly from Durwin Werner, who was described as professional, personable, and attentive to details. Customers appreciated the helpful advice, prompt responses, and willingness to go the extra mile to ensure satisfaction.
High-Quality Products and Installation
Several reviewers were thrilled with the quality of the cabinets, kitchen design, and installation. The attention to detail, precise measurements, and expert installation resulted in beautiful and functional kitchens.
Negative Aspects
Quality Control Issues
Some customers experienced problems with the quality of the cabinets, including defects, damage during delivery, and poor material quality. These issues led to delays, re-orders, and frustration.
Poor Customer Service After Sale
A few reviewers felt that the customer service declined significantly after the sale was made, leading to difficulties in resolving issues and honouring warranty claims.
Installation Delays and Ineptness
One reviewer had a poor experience with the installation process, citing delays, missing parts, and a lack of expertise from the installer.
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