At Pacific Coast Heating and Air Inc., we take pride in being the leading HVAC contractor in Los Angeles, serving both residential and commercial clients in the greater Los Angeles area. With over 25 years of experience, our team of trained and certified technicians has been dedicated to providing top-notch heating, ventilation, and air conditioning solutions, delivering unparalleled expertise and reliability to our valued customers.
Our Services
We offer a comprehensive range of services, including air conditioning installation, repair, and maintenance, as well as heating services, including furnace repair, installation, and maintenance. Our team is committed to ensuring optimal comfort and efficiency in every space we serve. We also provide installation and upgrades for air conditioning and heating systems, as well as indoor air quality solutions, including duct modifications, zoning systems, and full duct replacement options.
Our Commitment
At Pacific Coast Heating and Air Inc., we believe in going way beyond the call of duty to ensure our customers' complete satisfaction. We understand the importance of providing reliable and efficient HVAC solutions, and we take pride in being locally owned and operated, serving the Los Angeles, Santa Clarita, and Ventura County areas. Our team is committed to delivering exceptional service, and we strive to build long-term relationships with our customers.
Our Values
We value our customers and believe that they are the backbone of our business. We believe in providing upfront pricing, so our customers know exactly what to expect. We also believe in continuous training and education for our technicians, ensuring that they are equipped with the latest knowledge and skills to tackle any HVAC challenge.
Overall Experience
The majority of customers have had a positive experience with Pacific Coast Heating and Air Conditioning, with all 15 reviews rating the company 5 stars. The technicians, including Craig, Anthony, Albert, Jaime, and Justin, were described as professional, courteous, and knowledgeable. The company's prompt response time, ease of scheduling, and thorough communication were also praised.
Professionalism and Expertise
Technicians were consistently commended for their professionalism, expertise, and ability to explain complex issues in a clear and understandable manner. Many customers appreciated the technicians' willingness to listen, answer questions, and provide recommendations for future maintenance and repairs.
Communication and Responsiveness
The company's phone representatives, including Hailey, were praised for their patience, thoroughness, and attention to detail. Customers appreciated the regular updates and notifications they received throughout the service process.
Quality of Service
The quality of the service was consistently high, with technicians arriving on-time, completing repairs efficiently, and providing detailed reports and recommendations. Many customers praised the company's attention to detail, thoroughness, and commitment to getting the job done right.
Values and Pricing
Customers appreciated the company's up-front pricing, fair pricing, and commitment to providing excellent value for the cost. Many praised the company's competitive pricing and the quality of the products and services they provided.