Tree care you can trust, every step of the way.
At Cote Lock Service, we pride ourselves on being a family-owned and -operated business that has been serving the Tri-Cities and surrounding areas since 1976. Our friendly and knowledgeable staff are committed to offering reliable locksmithing services and door solutions for property managers, commercial buildings, and residential homes in Kitchener, Waterloo, Cambridge, and surrounding areas. With over 40 years of experience in the industry, our family-run business has been passed down three generations and we are constantly evolving with technology and security needs.
Our Services
We take pride in our locksmithing expertise, extensive knowledge of hardware and products, and great customer service. Our services include key cutting, door hardware, lock rekeying, high-security systems, emergency lockouts, door operators, master key systems, rekeying, and more. Our skilled technicians service commercial, industrial, residential sites, and property management buildings. If it's on a door, we do it! From automatic door operators, barrier-free washroom kits, electric strike installations, access control or FOB systems, master key systems, rekeying, and of course high-security locks, we've got you covered.
Why Choose Us
We understand the importance of securing your property, which is why we offer a wide range of high-quality security solutions for your commercial and residential buildings. Our mission is to provide the most efficient solutions with the best quality service for all of your door needs. Thousands of customers trust us, and we're confident that you will too.
Visit Our Storefront
Visit our storefront at 300 Manitou Dr. Kitchener, to get keys cut, purchase locks or door hardware. We have a wide variety of keys, padlocks, door hardware, and commercial or residential locks in stock with friendly staff happy to help.
Summary of Reviews
Positive Experiences
Many customers have had positive experiences with Cote Lock Services, praising their professionalism, responsiveness, and quality of service. They have been commended for their quick turnaround times, reasonable prices, and ability to resolve issues efficiently.
Appointments and Communication
One customer had a negative experience due to a lack of confirmation for an appointment, which led to disappointment.
Product Quality and Warranty
There were some concerns raised about the quality of products and warranty periods. One customer was unhappy with the high security knob they received, which did not meet their expectations. Another customer was disappointed that their garage lock broke after only a few uses and was no longer covered under warranty.
Employee Performance
Individual employees, such as Ben and Amanda, have been praised for their excellent service, knowledge, and efficiency.
Overall Impression
While some customers have had issues with Cote Lock Services, the majority of reviews praise their professionalism, quality of service, and reasonable prices.
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