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Systems That Last A Lifetime!

Welcome to Western Wastewater Systems, a locally owned and operated business based in Saanich, British Columbia. We are proud to serve Southern Vancouver Island, including Greater Victoria, Shawnigan Lake, Mill Bay, and the Gulf Islands. As a respected member of the community, we operate with integrity to ensure good vibes and longevity.

Our Mission

At Western Wastewater Systems, we are committed to providing high-quality, reliable wastewater systems. We strive to design and install systems that meet the industry's highest standards, using only industry-approved materials. Our focus is on serving our clients and the environment, and we are dedicated to training, education, and mentoring. We believe in respecting the individual, encouraging teamwork, and rewarding innovation, dedication, and professionalism.

Our Vision

We care about our clients and are committed to building long-term relationships. Our goal is to provide sustainable wastewater solutions that return clean water to the environment, completing the natural cycle. We offer a range of solutions for your island needs, including wastewater re-use options, such as wastewater recycled to drip irrigation systems.

Our Team

Our team is comprised of experienced professionals who are passionate about providing exceptional service. Our owner, Jackson Twa, is a Registered Onsite Wastewater Practitioner (ROWP) with over 20 years of experience in the industry. Jackson is hands-on during every stage of a project, ensuring that every installation meets the industry's highest standards.

Michael Payne, P.Eng., P.Geo.

Michael is a hydrogeologist and groundwater engineer with expertise in site evaluation, environmental impact studies, and design and construction services for small onsite sewage systems.

Mike Napoli, Maintenance Technician

Mike has a background in mechanics and has spent the last 10 years working in maintenance equipment, diagnosing septic and drainage concerns, and offering an experienced and honest perspective.

Our Services

We offer a range of services, including:

  • Consultations: We help you find the right system for your property and needs.
  • Record Keeping: We provide records to you, the Health Authority/Municipality, and keep a copy safe in our digital database for future reference.
  • Site Evaluation: We conduct a thorough site evaluation to gather the details needed to design your system.
  • Design: We design systems that are aesthetically pleasing, functional, and low maintenance.
  • Installation: We install systems according to the highest industry standards.
  • Maintenance: We offer maintenance services to ensure your system continues to function properly.
  • Inspection: We provide thorough inspections and clear reporting to ensure your system is in good condition.
  • Repair: We offer repair services to fix any issues with your existing system.
  • Improve: We offer upgrade services to improve your existing system.
  • Additional Services: We also offer septic tank pumping and groundwater engineering services.
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