Your One-Stop Choice for All Your HVAC Services
At Hydro-Flo, we're dedicated to providing reliable and efficient heating, cooling, and plumbing solutions to residential and commercial clients in the Edmonton area. With over years of experience and a team of certified technicians, we've become the trusted partner for numerous households and businesses in the community.
Heating & Cooling
- Comprehensive repairs and installations of furnaces, boilers, heat pumps, and other heating and cooling equipment.
- Timely response and proactive maintenance to ensure optimal system performance and energy efficiency.
- Carrier Authorized Repair Center and Rheem Authorized Service Center for trusted repairs and replacements.
Plumbing
- Comprehensive plumbing services covering everything from leak repairs and fixture installations to complex plumbing emergencies.
- Specialized services in water purification, drain cleaning, and gas line installation/repair.
- Cross Connection & Backflow Devices certified technicians to ensure your safety and compliance.
Customer-Focused Approach
Our commitment to customer satisfaction is at the heart of everything we do. We believe in:
- Providing upfront cost estimates before any work begins.
- Offering financing options to make necessary repairs accessible.
- Delivering exceptional customer service with courtesy and transparency.
- 24/7 availability for urgent repairs to keep your home or business comfortable and functioning.
Community Involvement
We are proud to be a part of the Edmonton community and actively support local initiatives. We believe in giving back through:
- Involvement in local events and fundraising campaigns.
- Offering educational workshops and consultations on energy efficiency and plumbing best practices.
- Active participation in industry associations to stay updated on the latest advancements in HVAC and plumbing technology.
Choose Hydro-Flo for
- Experienced and certified technicians with extensive industry knowledge.
- Quality workmanship and customer-centric approach.
- Competitive prices and financing options.
- Responsive customer service and communication.
- Commitment to community involvement and environmental responsibility.
Overall Experience
Hydro-Flo Plumbing and Heating has received overwhelmingly positive reviews from customers. Many customers have praised the company's professionalism, quality work, and excellent customer service.
Communication and Scheduling
Several customers have commended the company's prompt and efficient communication, both over the phone and in person. Scheduling appointments has been smooth and hassle-free, with technicians arriving on time and adhering to the scheduled appointments.
Work Quality and Technician Expertise
Each of the technicians has been praised for their professionalism, expertise, and attention to detail. They have been knowledgeable and courteous, providing clear explanations of the work needed and ensuring that customers are satisfied with the service.
Pricing Transparency
While some customers have appreciated the company's transparency in pricing, with no hidden fees, others have experienced issues with overcharging. However, the company's commitment to transparency and customer satisfaction is evident.
Improvement Areas
One customer has expressed concerns about the technician's lack of customer interpersonal skills and experience. Another customer has noted that the cost of the repair was not clearly communicated upfront.
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