Business Details
19 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Surrey, BC
Cactus Carpet Care has been serving Metro Vancouver since 2007, delivering comprehensive cleaning solutions for residential and commercial properties. With a team of experienced professionals equipped with industry-leading tools, we specialize in removing stubborn stains, eliminating odors, and restoring properties after water damage. Our commitment to using eco-friendly products ensures safe environments for families and pets while maintaining exceptional results. We prioritize customer satisfaction through transparent communication, free estimates, and a 100% satisfaction guarantee. Backed by years of practical expertise, we extend carpet and upholstery lifespans while improving indoor air quality by removing allergens and bacteria.Our 24/7 emergency flood restoration service provides critical support during unexpected crises, leveraging advanced water-sensing technology to minimize damage. Whether addressing wine spills on carpets or complete property cleanouts, we combine technical skill with customer-centric service. Our regional expertise spans Surrey, Delta, Langley, and surrounding areas, making us a trusted local partner. Continuous investment in training and equipment ensures we maintain high standards across all services. Client testimonials highlight our reliability, affordability, and attention to detail as key differentiators in a competitive market.
Services
Carpet Cleaning
Mattress Stain Removal
Water Damage Restoration
Upholstery Cleaning
Tile & Grout Cleaning
Furnace & Duct Cleaning
Odour Removal
House Cleaning
Wall Cleaning
Details
- Year established: 2007
Highlights and features
- We offer 24/7 emergency flood restoration services with rapid response times
- Our team uses environmentally safe products that won't harm families or pets
- Certified technicians with 17 years' experience in stain removal and restoration
- We provide free estimates with no hidden fees or obligations
- Our 100% satisfaction guarantee covers all cleaning services performed
What people say
Professional results
Excellent customer service
Prompt delivery
Affordable pricing
Experienced technicians
Services
Carpet Cleaning
Specialized carpet cleaning using hot water extraction and deep steam methods recommended by manufacturers. Our professionals remove embedded dirt, allergens, and stains while preserving carpet integrity. Services extend to residential and commercial properties across Metro Vancouver.
Mattress Cleaning
Comprehensive mattress stain removal through a five-step process including inspection, solution application, rinsing, and drying. We eliminate dust mites and allergens while maintaining mattress comfort and longevity. Services available in multiple Lower Mainland communities.
Water Damage Restoration
Emergency 24/7 water damage restoration using advanced moisture detection equipment. Our team performs damage assessment, structural drying, and sanitation. Services cover natural disasters, plumbing failures, and appliance-related incidents across commercial and residential properties.
Upholstery Cleaning
Professional cleaning of fabric and leather furniture using non-toxic solutions. We remove stains, odors, and allergens while protecting fabric integrity. Services include pre-inspection, specialized cleaning, and post-treatment drying processes.
Tile & Grout Cleaning
Deep cleaning of tile surfaces and grout lines using hydrogen peroxide-based solutions. Our process removes embedded dirt and restores original appearance. Services include specialized equipment for different tile types and finishes across residential properties.
Questions
How long does carpet cleaning take?
Most residential jobs complete in 2-4 hours depending on room size and soiling level. Commercial projects require customized scheduling.
Can you remove pet urine odors?
Yes, we use enzymatic treatments that break down odor-causing compounds rather than masking smells temporarily.
What preparations are required before service?
Remove breakables from work areas, ensure clear access to all treated spaces, and complete pre-service consultation with technicians.
How frequently should carpets be cleaned?
Manufacturers recommend every 6-12 months. More frequent cleaning advised for homes with pets, children, or allergy sufferers.
What payment options are available?
We accept major credit cards, e-transfers, and cash. Custom payment arrangements available for large commercial contracts.
Do you provide service guarantees?
Yes, we offer a 30-day satisfaction guarantee covering workmanship and material defects.