Trust Us to Protect Your Property
At Riteway Plumbing Shop, we take pride in being one of the oldest and most established residential plumbing supplies and service companies in Edmonton. For over 60 years, we have been dedicated to providing exceptional service, quality workmanship, and honest pricing to our valued customers. With a combined plumbing experience of over 100 years, our team is equipped to tackle any plumbing problem, from leaky faucets to busted drain stacks and running toilets.
Our Philosophy
At Riteway Plumbing, we believe that providing exceptional service is not just a goal, but a requirement. Our philosophy is to provide a prompt, courteous, and clean service that exceeds our customers' expectations. We understand that a plumbing problem can be frustrating and stressful, which is why we prioritize clear communication and transparency throughout the process. Our goal is to build long-term relationships with our customers, not just fix a single issue.
Our Services
Our team of expert plumbers is experienced in a wide range of plumbing services, including:
- Hot water tank repair and installation
- Toilet repair and installation
- Kitchen and bathroom faucet repair and installation
- Kitchen sink installation
- Basin sink installation
- Shower valve repair and installation
- Sump pump replacement
- Plumbing stack replacement
- PEX/Copper/ABS piping systems
- Outdoor faucet replacement
We also specialize in old-home plumbing and high-end fixture installation, including luxury sinks and tubs, toilets and washlets, body shower systems, and curbless showers.
High-End Upgrades
Are you looking to upgrade your bathroom or kitchen with high-end fixtures? Our plumbers are highly skilled and experienced in installing luxury plumbing fixtures from trusted brands. Visit our store to select from a range of features, from luxury faucets to high-end toilets and sinks.
New Home Plumbing Inspection
Are you purchasing a new home? Our team can help you identify potential plumbing issues and provide guidance on how to avoid costly repairs. Our combined residential plumbing experience of over 100 years ensures that you'll receive expert advice and guidance.
Fixing Worn-Out Fixtures
Builder-grade plumbing fixtures are common in newer neighborhoods and subdivisions. If your fixtures are showing signs of wear and tear, our plumbers can recommend long-lasting solutions and ensure that new parts or fixtures are perfectly installed.
Remodeling Your Kitchen or Bathroom
Renovations and remodels often require extensive plumbing work. Our team specializes in retrofitting and adapting to older homes, ensuring that your plumbing system is updated and functioning efficiently.
Adjustments for Aging Parents
As our parents or grandparents age, their mobility may become limited. We can help you make age-appropriate bathroom updates by installing washlet seats and other specialized fixtures to help them maintain their quality of life.
Overall Experience
Riteway Plumbing has received overwhelmingly positive reviews from its customers. Many reviewers have praised the company's exceptional customer service, with several mentioning the knowledgeable and friendly staff, particularly Mindy and Martika. The company's expertise and willingness to help DIY clients have also been highlighted. Some reviewers have complimented the store's wide range of plumbing supplies, making it a one-stop-shop for customers.
The Good
Riteway's customer service is exceptional, with staff going above and beyond to assist customers. The company's willingness to work with customers and provide step-by-step instructions has been particularly appreciated. Additionally, the store's wide range of plumbing supplies and expert advice have made it a go-to destination for many customers.
The Not-So-Good
One reviewer has had a negative experience with Riteway's plumbing services. Bob Basaraba reported a faulty job, with leaks and drainage issues, and has given the company a low rating. He has also criticized the company's lack of follow-up and communication. However, it's worth noting that other reviewers have reported excellent service and prompt attention to issues.
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