Great service and skilled tradesmen
Boonstra Heating & Air is your trusted partner for all your home comfort needs. We provide comprehensive heating, cooling, air conditioning, and plumbing services to Hamilton and the surrounding areas.
Our Mission: Home comfort, made easy.Our mission is to make your home comfortable and energy efficient through personalized solutions and exceptional service. We understand that every home is different, which is why we take the time to understand your unique needs and design a solution that's perfect for you.
What sets us apart
- Expertise: We have a team of highly skilled and certified technicians who are experts in all aspects of home comfort.
- Exceptional customer service: We pride ourselves on providing responsive, personalized attention to every customer.
- Transparent pricing: We believe in upfront and honest pricing, with no hidden fees or charges.
- Quality workmanship: We stand behind our work and offer comprehensive warranties on all services and installations.
Heating
- Furnace installation, repair, and maintenance
- Boiler installation, repair, and maintenance
- Heat pump installation, repair, and maintenance
Cooling
- AC installation, repair, and maintenance
- Duct cleaning
- Humidifier installation and repair
Air Quality
- UV air purifier installation and repair
- Air filtration system installation and maintenance
Plumbing
- Installation and repair of all plumbing fixtures and systems
- Drain cleaning and repair
- Water heater installation, repair, and maintenance
Additional services
- Electrical services
- Pot light installation
- Electrical panel upgrades
- EV charger installation
Our Commitment
We're committed to providing our customers with:
- Fast response times: We understand the importance of getting quick and efficient service, so we respond to emergencies quickly and schedule appointments promptly.
- Expert solutions: We utilize the latest technology and equipment to diagnose problems and provide lasting solutions.
- Customer satisfaction: Our goal is to exceed your expectations and build lasting relationships with our customers.
Contact us today and let Boonstra Heating & Air help you achieve optimal home comfort and efficiency!
Overall Experience
The overall experience with Boonstra is a mixed bag, with some customers having excellent experiences and others facing issues with installation and customer service.
Positive Experiences
Some customers have reported positive experiences with Boonstra, citing polite and knowledgeable technicians, efficient service, and reasonable prices. These customers have expressed satisfaction with the work done and would recommend Boonstra to others.
Negative Experiences
However, other customers have had negative experiences with Boonstra, including issues with installation, lack of communication, and unprofessional behavior from technicians. Some have reported experiencing safety hazards, such as gas leaks, and have had to deal with multiple visits from technicians to fix problems.
Common Issues
Some common issues reported by customers include:
- Installation Issues: Some customers have reported issues with installation, including problems with tankless water heaters and heat pumps.
- Lack of Communication: There have been reports of a lack of communication between technicians, managers, and customers, leading to misunderstandings and delays.
- Unprofessional Behavior: Some technicians have been reported to be unprofessional, including wearing muddy boots in customers' homes and yelling and swearing at each other.
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