Reliable HVAC Services You Can Trust
At Face Heating & Cooling, we take pride in being a trusted and reliable heating and cooling contractor in Southern Ontario. With over 27 years of combined experience, our team is dedicated to providing exceptional customer service and ensuring that our clients receive the best possible outcome. Our mission is to build trust by offering friendly, professional services that you can rely on.
Our Story
Wayne and Brent, the founders of Face Heating & Cooling, formed the company with the goal of providing top-notch services to the community. With a combined 27 years of experience in the industry, they have built a reputation for being reliable, trustworthy, and dedicated to their work. Our team is always willing to go the extra distance to help our customers, ensuring that they are never stuck without heat or AC.
Our Services
As a preferred heating and cooling contractor in Southern Ontario, Face Heating & Cooling offers a wide range of services, including:
- Furnace repair and maintenance
- Air conditioning repair and maintenance
- Fireplace repair and maintenance
- HRV repair and maintenance
- Gas and electric water heater repair and maintenance
- Pool heater repair and maintenance
- Fire pit and BBQ gas line installation and maintenance
- Boiler and hot water heating system repair and maintenance
- Tankless hot water heater installation
- Roof top unit installation and maintenance
- Ductless unit installation and maintenance
- Gas line installation and maintenance for BBQs, stoves, and dryers
We also provide full in-house plumbing services for all our clients. Whether you need emergency services or routine maintenance, Face Heating & Cooling is here to help.
Why Choose Us
At Face Heating & Cooling, we pride ourselves on our:
- 27 years of combined experience
- Professional and courteous staff
- 10-year warranty on Luxaire parts
- Wide range of services
- Full in-house plumbing services
- 24/7 emergency services
- Availability in Kitchener, Waterloo, Cambridge, Guelph, and surrounding areas
Testimonials
Here's what our satisfied customers have to say:
- "Great service, and very quick to respond. Brent and Dwain are very knowledgeable and straight forward with their answers. I definitely recommend them, I've had nothing but good experiences in the times that I've used them." - Phil K.
- "Amazing service! Purchased a new furnace a couple months back. Very friendly and helpful. Recently I had to call them because of an error I made and no charge. Highly recommended!" - Kelly L.
Contact Us
If you're in need of reliable heating and cooling services, contact Face Heating & Cooling today. We're always happy to provide a free consultation and estimate. Call us at 519-230-3223 or email us at info@faceheatandcool.ca.
Exceptional Customer Service
FACE Heating & Cooling has consistently received high praise for their exceptional customer service. Responding quickly to service calls, providing prompt and courteous service, and being respectful and happy to answer questions during repairs are just a few examples of their commitment to customer satisfaction.
Quality Workmanship and Competitive Pricing
The company's workmanship is top-notch, and their prices are very reasonable. Many reviewers praised the company's ability to complete high-quality work at a competitive price, often beating out larger companies.
Quick Response Time and Emergency Services
FACE Heating & Cooling has a reputation for responding quickly to emergency service calls, often arriving on the same day or the next day. They are able to work around their schedule to accommodate urgent needs.
Highly Recommended
Almost every reviewer highly recommended FACE Heating & Cooling, praising their professionalism, quality of work, and competitive pricing. Many reviewers would use the company again and recommend them to friends and family.
Negative Experience
One reviewer had a negative experience with the company, citing high pricing and a surprise "truck charge" that was added to the bill without being mentioned earlier.
