Arpella is a renowned manufacturer and installer of premium-quality retractable patio awnings, window awnings, and canopies in Vancouver. We pride ourselves on crafting functional and aesthetically stunning awning solutions that enhance the beauty and comfort of your home.
Our Services
At Arpella, we offer a comprehensive range of services to meet your awning needs. Our services include:
Planning and Design
Our team of experienced designers will work with you to create a custom awning solution tailored to your specific requirements and preferences.
Installation and Service
Our skilled installers will meticulously install your awning, ensuring it is stable and secure.
Motorization and Automation
We offer a wide range of motorization options to elevate your awning experience.
Fabric Replacement and Repair
If your existing awning requires repairs or fabric replacement, our team can handle it efficiently and effectively.
Repairs and Maintenance
We provide regular maintenance and repair services to keep your awning in perfect working order.
Products and Additions
Arpella offers a comprehensive selection of awning fabrics, all meticulously chosen for their durability, water resistance, and vibrant colors. We also provide a variety of accessories such as motor controls, wind and sun sensors, and remote controls.
Our Commitment
At Arpella, we believe in exceeding customer expectations. Our commitment to quality, attention to detail, and unparalleled customer service is reflected in every awning we craft. We are dedicated to providing you with an exceptional experience from start to finish.
Quality Materials and Craftsmanship
Our awnings are made from the highest quality materials and constructed by skilled artisans. We take pride in attention to detail and ensure that each awning is a work of art.
Choosing Arpella
When you choose Arpella, you can be confident that you are getting the best possible awning solution. Our products are backed by a comprehensive warranty, and our team of experts is always ready to assist you with any questions or concerns you may have.
Exceptional Customer Service and Quality Products
The majority of reviewers have had an outstanding experience with Arpella, praising their exceptional customer service, quality products, and prompt installation. They highlight the professionalism and expertise of Vitek, the owner, who goes above and beyond to ensure customer satisfaction.
Key Themes
- Excellent customer service: Reviewers praise Vitek's helpful and prompt response to their needs, often going the extra mile to resolve issues.
- Quality products: The awnings and sun shades are consistently praised for their quality, durability, and performance.
- Timely installation: Reviewers note that installation is done efficiently and on time.
- Professionalism: Vitek and his team are praised for their professionalism, expertise, and attention to detail.
Mixed Review
One reviewer, Richard Carlin, has a lower rating and expresses disappointment with the company's follow-up after initially doing a great job. He states that despite providing requested information, he received no reply to his follow-up messages.
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