Glowing Homes, Lasting Memories
At Fires Alive, we're passionate about creating warm and inviting homes where memories are made and hearts gather. For over years, we've helped countless homeowners in the Peterborough area discover the magic of real flames and the cozy ambiance they bring.
Expert Guidance & Personalized Recommendations
Our team of experts will guide you through the process, offering personalized recommendations based on your needs, budget, and your vision for your space. We believe in transparency and open communication, ensuring you feel comfortable and confident every step of the way.
Unparalleled Selection & Premium Brands
From classic wood-burning stoves to the latest direct-vent gas fireplaces and stylish outdoor firepits, we offer a comprehensive selection of premium brands like Jotul, Napoleon, Valor, and Stuv. We also have a diverse range of BBQs, outdoor ovens, and lighting solutions to complete your outdoor living space.
Exceptional Customer Service & Satisfaction Guarantee
At Fires Alive, we pride ourselves on delivering exceptional customer service. Our team is dedicated to providing personalized attention, responsive communication, and meticulous installation. We're confident in our craftsmanship and stand behind every product we sell with a satisfaction guarantee.
Get Inspired & Find Your Perfect Match
We invite you to explore our website and discover the endless possibilities of bringing the warmth and beauty of fire into your home. From browsing our selection of premium brands to scheduling a FREE in-home consultation, we're here to help you create a cozy and inviting atmosphere you'll love.
Let the fire inspire! Contact us today and discover the magic of warmth and ambiance with Fires Alive.
Overall Experience
The reviewers have had an overwhelmingly positive experience with Fires Alive, praising the company's professionalism, knowledge, and excellent customer service.
Sales and Installation
The sales team was commended for being extremely knowledgeable and helpful, answering all questions and guiding customers in their purchases. The installation process was also praised for being smooth, efficient, and of high quality. The installers were described as pleasant, professional, and courteous, ensuring that customers were satisfied with the final result.
Product Quality and Selection
Customers were impressed with the top-of-the-line products offered by Fires Alive, including Napoleon BBQs and Stuv cube dream stoves. The company's selection of products was deemed to be of high quality, and the staff's knowledge of the products was exceptional.
Customer Service
The customer service provided by Fires Alive was consistently praised, with staff being described as friendly, helpful, and responsive. Issues were addressed promptly, and customers felt valued and supported throughout the entire process.
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