Business Details
Your Trusted Partner for Custom Homes & Renovations in Calgary
At Pinnacle Group, we pride ourselves on delivering exceptional home renovation and custom home building services rooted in integrity, innovation, and client-centric values. With over two decades of experience, our team has perfected a proprietary Design-Build process that prioritizes understanding how families live today and in the future, ensuring every project aligns with their unique needs. Our SCC 3-Way Guaranteecovering start date, completion date, and costsets us apart in an industry often criticized for unpredictability. We collaborate closely with clients from initial concept to final execution, leveraging a multidisciplinary team of architects, designers, and tradespeople to transform visions into reality. Backed by third-party client reviews since 2004 and a Net Promoter Score of 0.82, we are committed to transparency, ethical practices, and continuous improvement.Our focus extends beyond construction; we aim to create spaces that enhance quality of life, incorporating accessibility, sustainability, and timeless design. Recognized with the BBB Ethics Award, we remain Calgarys trusted choice for those seeking excellence in residential transformation.
Services
Custom Home Building
Complete Home Renovations
Kitchen Renovations
Exterior Transformations
Design-Build Services
Highlights and features
- We offer a patented SCC 3-Way Guarantee covering start date, completion date, and cost.
- Our team includes certified architects, designers, and tradespeople with 20+ years of combined experience.
- We implement a proprietary Design Discovery Process to align projects with how families live.
- We maintain an industry-leading NPS score of 0.82 through third-party client reviews since 2004.
- We prioritize ethical practices, evidenced by our BBB Ethics Award and RenoMark accreditation.
Associations and certifications
- RenoMark
What people say
On time delivery
Quality craftsmanship
Ethical practices
Collaborative approach
Detailed communication
Services
Custom Home Building
Pinnacle Group specializes in creating bespoke custom homes tailored to clients' lifestyles, combining innovative design with functional living spaces. Our process begins with a feasibility study to assess lot potential, followed by collaborative design sessions to incorporate personal preferences, accessibility needs, and future-proofing elements. Utilizing advanced software for optimal site analysis, we ensure every home maximizes natural light, views, and energy efficiency while adhering to strict timelines and budgets.
Complete Home Renovations
We transform existing homes through comprehensive renovation projects that address structural, aesthetic, and functional upgrades. Our Design-Build approach streamlines the process from concept to completion, eliminating communication gaps between designers and contractors. Services include load-bearing modifications, space reconfigurations, and integration of modern amenities while maintaining the home's original character. Clients benefit from fixed-price contracts and guaranteed timelines under our SCC 3-Way Guarantee.
Kitchen Renovations
Our kitchen renovations focus on enhancing functionality and aesthetics through custom cabinetry, smart storage solutions, and high-quality materials. The process includes 3D design visualization, material selection assistance, and seamless integration of appliances and lighting. We prioritize minimizing disruption during construction while ensuring durable, timeless designs that meet clients' cooking, entertaining, and daily living needs.
Exterior Transformations
We enhance home exteriors through architectural upgrades, siding replacements, landscaping integration, and outdoor living spaces. Our team addresses structural elements like roofing and windows while improving visual harmony with the neighborhood. Projects often include energy-efficient upgrades and low-maintenance materials to ensure long-term value and aesthetic appeal aligned with Calgary's climate.
Design-Build Process
Our proprietary Design-Build methodology unifies design and construction teams under one contract, reducing costs and timelines while improving communication. The process begins with a DNA Document to uncover clients' lifestyle needs, followed by collaborative design workshops and transparent budgeting. This approach ensures every decision aligns with the client's vision, resulting in cohesive, stress-free project execution from start to finish.
People
Paul Klassen
CEO | General Manager
With over 20 years in the industry, Paul founded Pinnacle Group on principles of integrity and client-focused service. He pioneered the SCC 3-Way Guarantee and maintains active involvement in project oversight, ensuring adherence to ethical standards and client satisfaction.
Jami Giesbrecht
Interior Designer
Jami specializes in creating functional, aesthetically pleasing spaces with a focus on aging-in-place design. Her collaborative approach ensures client visions translate into practical, beautiful interiors that enhance daily living experiences.
Brennan
Site Supervisor
Brennan oversees project execution with meticulous attention to detail, ensuring quality craftsmanship and timely communication. Clients praise his professionalism and problem-solving skills throughout the renovation process.
Bal Tiwana
Renovation Consultant
Bal guides clients through the renovation journey, offering expertise in project scoping and budgeting. His consultative approach helps homeowners make informed decisions aligned with their lifestyle goals.
Robin Baskill
Interior Designer
Robin specializes in custom bathroom and kitchen designs, combining creativity with practicality. Her ability to translate client needs into innovative solutions has earned consistent praise in third-party reviews.
Questions
What sets Pinnacle Group apart from other Calgary home builders?
Our SCC 3-Way Guarantee on timelines, costs, and completion dates, combined with a proprietary Design-Build process that prioritizes client lifestyle needs.
Do you offer financing options for renovation projects?
Yes, we provide comprehensive financing solutions including partnerships with mortgage brokers and private equity funding pools.
How does Pinnacle Group handle project timelines?
We use a structured Building Planning Process with guaranteed start and completion dates under our SCC 3-Way Guarantee.
Can you help decide between renovating or relocating?
Yes, we offer a Market Consultation with Renovation Analysis to evaluate your home's potential versus relocation options.
What quality assurance measures do you have?
Third-party client reviews since 2004, BBB Ethics Award, and RenoMark accreditation ensure our commitment to quality and ethics.
Do you work on accessibility-focused home modifications?
Yes, our team specializes in aging-in-place designs and accessibility solutions tailored to individual needs.
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