Exceeding Expectations, One Floor at a Time
At Modern Hardwood, we pride ourselves on being a company that combines exceptional customer service with a commitment to excellence in the hardwood flooring industry. With over 20 years of combined experience, our team of experts has earned a reputation for providing quality products and outstanding craftsmanship.
Our Services
We offer a wide range of services to meet the diverse needs of our clients. From hardwood flooring installation to on-site finish and refinish, stair recapping, and more, we have the expertise to transform your living or working space into a stunning and functional environment.
Quality Products
We are proud to carry over 13 brands of domestic and exotic hardwoods, ensuring that our customers have access to a vast selection of styles and products. Our focus on quality is evident in every aspect of our business, from the raw materials used in our products to the expert installation and finishing techniques employed by our trained professionals.
Sustainability
At Modern Hardwood, we recognize the importance of sustainability and environmental responsibility. Our commitment to sustainability is reflected in our partnerships with environmentally friendly suppliers and our embracement of eco-friendly products and practices. Our "Naturally Green" philosophy encompasses our mission to minimize the impact of our operations on the environment while promoting responsible forest management and sustainable forestry practices.
Customer Service
At Modern Hardwood, we believe that exceptional customer service is the key to building long-term relationships with our clients. Our expertly trained staff is dedicated to ensuring that every customer receives personalized attention, advice, and support from the initial consultation to the final installation and beyond.
Get in Touch
To learn more about our services, products, and "Naturally Green" philosophy, please visit our showroom located at 443 Eastchester Ave. Unit 2, St. Catharines, ON L2M 6S2, or contact us at 905-682-4000. We look forward to the opportunity to serve you.
Overall Experience
Most customers have had a positive experience with Modern Hardwood, praising their excellent customer service, reasonable prices, and high-quality products. Many have had successful installations, including flooring, bathrooms, and kitchen renovations.
Staff and Customer Service
The staff at Modern Hardwood, including Alicia, Carly, Jessica, and Frank, have been instrumental in providing exceptional customer service. They are knowledgeable, friendly, and patient, going above and beyond to ensure customer satisfaction.
Installation and Quality of Work
While there was one issue with custom vents, most customers have been pleased with the installation process, citing efficient and hardworking installers who take pride in their work.
Negative Experience
One customer had a negative experience, citing issues with the manager, Mark, and the quality of work. They expressed concerns about unqualified workers and poor installation practices.
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