Our Story
At Total HVAC, we have been serving Eastern Ontario and Western Quebec for over 25 years, providing commercial heating, ventilation, and air-conditioning equipment to contractors, consultants, and end-users. Our mission is to make lives better by providing an unparalleled HVAC equipment purchasing experience. We strive to be the most respected and admired HVAC employer and supplier in our market.
Our Core Philosophies
We believe in the importance of teamwork, professionalism, and balance. Our core philosophies help create a great work environment and motivates us to work together seamlessly. For us, teamwork means playing to each other's strengths, respecting different perspectives, and asking for support when needed. Professionalism is about taking pride in ourselves and the expertise we offer. We provide timely and professional solutions that exceed the expectations of stakeholders.
The Total HVAC Difference
Our values are rooted in attention to detail, knowledge of our products and services, and a customer service mindset. We are committed to providing exceptional service, prompt response times, and complete transparency throughout the purchasing process. Our knowledgeable and experienced team is dedicated to helping our clients find the best solutions for their projects.
Our Team
Our team is comprised of experienced professionals who are committed to delivering exceptional service. Our management staff has a deep understanding of the HVAC industry and is dedicated to providing the best solutions for our clients. Our team is passionate about delivering exceptional service and is committed to ensuring that our clients receive the best possible outcome.
Our History
Total HVAC was founded in 1996 by Ed Cassidy and Adam Beales with the intention of providing a premium HVAC equipment purchasing experience to the Eastern Ontario market. Over the years, we have continued to grow and expand our services, with Andrew Douma and Steve Moons taking over ownership in 2014. Today, we serve the Eastern Ontario region with a team of 13 full-time employees and continue to grow and expand our services.
Our Product Line
We offer a wide range of HVAC equipment from top manufacturers, including:
- Air side equipment from AAON, CAMFIL, RUPP, and more
- Ventilation and draft control products from SERESCO, TEMPEST, and more
- Heat pumps and chillers from THERMAL, WILLIAMS, and more
- Air-handling units from FIRST CO., LAUNDRY FAB, and more
Get in Touch
If you are looking for exceptional HVAC equipment and service, look no further than Total HVAC. Contact us today to learn more about our products and services.
Excellent Customer Service and Experience
The reviews highlight the exceptional customer service and overall experience at the company. The staff is described as knowledgeable, helpful, kind, and engaging, making customers feel welcome and valued.
Positive Attributes
The company's clean and organized facilities, as well as the staff's technical expertise, contribute to a positive experience. The customer service is exceptional, with staff taking the time to assist with complex requests and providing quotes for custom projects.
Exceptional Staff
The staff is a key factor in the company's success, with reviewers praising their warm and welcoming demeanor. They are described as funny, engaging, and willing to go the extra mile to ensure customer satisfaction.
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