Taking care of our customers is our number one priority.
Totem Appliance Repair, a family-owned business, has been serving the Calgary metropolitan area and Rocky View County since 1967. For over 53 years, we have provided exceptional, quality appliance repair and service to our customers. Our team of professionally trained and certified technicians is dedicated to your complete satisfaction.
Our History
In 1967, our company was founded in Burnaby, B.C., and later grew to become the reputable appliance repair company we are today in Calgary, Alberta. With its rich history, Totem Appliance Repair has built a solid reputation for providing top-notch appliance repair services to the Rocky View County and Calgary areas.
Our Team
Our team of appliance repair technicians is made up of experts who have an average of over 30 years of experience in servicing home appliances. We take pride in our team's dedication to ongoing training and participation in factory-sponsored training courses and product knowledge upgrading seminars. Our team's expertise ensures that our customers receive the best possible appliance repair services.
Services
Totem Appliance Repair offers a wide range of appliance repair services, including:
Appliance Brands Serviced
We service all major appliance brands, including:
Customer Reviews
We are proud to share the following reviews from satisfied customers, a testament to our commitment to quality and customer satisfaction.
Professionalism and Efficiency
The majority of reviewers praised the professionalism and efficiency of the technicians, highlighting their pleasant demeanor, prompt arrival, and ability to fix the issues quickly. Many customers were impressed with the technicians' willingness to explain the problems and provide tips on how to avoid future issues.
Positive Experiences
Several customers had positive experiences with the service, praising the technicians' courtesy, politeness, and ability to fix the problems efficiently. Some reviewers mentioned that the technicians went above and beyond to ensure everything was in order and working properly.
Issues with Cost and Communication
A few reviewers expressed concerns about the cost of the service, particularly the house call fee, which was perceived as pricey. One reviewer had an issue with the communication style, feeling that the company was not apologetic or responsive to their concerns.
Negative Experiences
Two reviewers had negative experiences, citing issues with the company's reliability, communication, and pricing. One customer had a problem with a damaged stove and felt that the company was unresponsive and unapologetic. Another reviewer felt that the company was greedy and charging unnecessary fees.
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