Your home is your castle; treat it like one
Castle Plumbing & Heating Ltd. is a locally owned and operated business that has been proudly serving Sudbury and the surrounding areas since February 2, 1990. We started as a one-person operation and have since grown to a staff of twenty employees, managing our services from a dedicated building with a fleet of service vehicles. We provide both residential and commercial plumbing and HVAC services, and we are also a public retailer of the goods involved with these services. Our services extend to water filtration, pump repairs and installation, and we are a licensed well contractor under Regulation 903 of the MOE.
At Castle Plumbing & Heating Ltd., we pride ourselves on our commitment to our customers, ensuring that we provide reliable, efficient, and affordable services. Our team of highly trained and experienced technicians is equipped to handle any job, no matter how big or small. We understand the importance of the plumbing and HVAC systems in your home or business, and we strive to provide the highest quality of workmanship to ensure that your systems are always running smoothly.
Our Services
As a comprehensive plumbing and HVAC service provider, we offer a wide range of services to meet all your needs. Our services include:
- Plumbing Services: Our team of licensed and experienced plumbers can handle all your plumbing needs, from repairs and maintenance to installations and replacements. We offer 24/7 emergency services to ensure that you are never left without the help you need.
- HVAC Services: We provide a range of heating and cooling services, including furnace, boiler, water heater, heat pump, and air conditioner installations, repairs, and maintenance. Our certified HVAC technicians have years of combined professional experience and can service all-electric, natural gas, and propane equipment models.
- Water Filtration Services: We offer water filtration, pump repairs, and installation services to ensure that your water is clean and safe to use. We are a licensed well contractor under Regulation 903 of the MOE, and we are committed to providing reliable and efficient water filtration solutions.
- Water Pump Services: Our team of experts can handle all your water pump needs, including repairs, maintenance, and installations. We understand the importance of having a reliable water pump, and we are committed to providing the highest quality of workmanship.
- Air Quality Services: We offer a range of air quality services, including air duct cleaning, air filter replacements, and UV light installations. We are committed to providing affordable and efficient solutions to ensure that the air in your home or business is clean and healthy.
At Castle Plumbing & Heating Ltd., we are committed to providing our customers with reliable, efficient, and affordable services. We pride ourselves on our commitment to customer satisfaction, and we are dedicated to providing the highest quality of workmanship. Contact us today to learn more about our services and how we can help you.
Service Experience
Castle Plumbing has received praise for their prompt and reliable service. Multiple reviewers have mentioned that the company responds quickly to emergency calls and has technicians available to fix issues on the same day. The technicians are also commended for their professionalism, friendliness, and efficiency.
Appreciation for Specific Technicians
Some reviewers have specifically mentioned technicians who went above and beyond to provide excellent service. Steve is mentioned as being knowledgeable and skilled in dealing with water wells and pressure tanks, while other technicians are praised for their ability to explain issues and provide solutions.
Issues with Communication and Completeness of Work
However, some reviewers have expressed frustration with the company's communication and completeness of work. There have been instances where jobs were left incomplete, and technicians were unresponsive or unclear about the work being done. Long wait times and lack of communication between departments have also been mentioned as issues.
Pricing and Value
Opinions on pricing are mixed. Some reviewers feel that the prices are fair and reasonable, while others believe they are too high. There is also a mention of a travel charge, which may not be explicitly stated in the initial quote.
Repeat Business and Trust
Despite some negative experiences, several reviewers have expressed their trust and loyalty to Castle Plumbing, citing their consistent professionalism and quality of work. They have had positive experiences with multiple technicians and have used the company for various services over the years.
