Elevate Your Space with Our Signature Rugs
Since 1996, Home Design Carpet & Rugs has been a leading global brand enriching the beauty and comfort of homes and offices across the world. We believe in the power of elegant design and meticulous craftsmanship to transform any living space. Our curated collections offer something for every taste and style.
Our Vision
Our vision is to elevate every space with exquisite rugs that reflect individual personalities and create a welcoming atmosphere. We source materials from the finest manufacturers to ensure quality and durability, while our skilled designers meticulously curate collections that inspire.
Our Expertise
Home Design Carpet & Rugs offers a comprehensive range of services to meet all your flooring needs. From consultation and measurement to installation and repair, our experienced team handles every step of the process with meticulous attention to detail.
The Home Design Carpet & Rugs Difference
- Unparalleled Expertise: Decades of experience in rug selection, consultation, installation, and care.
- Exceptional Customer Service: Personalized attention, meticulous guidance, and seamless order fulfillment.
- Curated Collections: A diverse selection of timeless and trendy rugs to suit diverse tastes and budgets.
- Quality Craftsmanship: Commitment to using the finest materials and meticulous workmanship for every rug.
Discover Your Perfect Rug
Browse through our extensive collection of modern, contemporary, traditional, and shag rugs. We also offer a wide range of sizes, colours, and materials to choose from. Our friendly team is ready to help you find the perfect rug for every room in your home.
Explore More
- Rug Cleaning & Installation Services
- Custom Rug Design & Manufacturing
- Extensive Product Selection
- Exceptional Customer Care
Experience the Home Design Carpet & Rugs Difference Today!
Customer Service
There are mixed reviews regarding the customer service at Home Design. Author Hibaq Jama had a negative experience with the manager Steve, stating that he was unprofessional and unable to read social cues. On the other hand, several authors praised Steve's service, with some even mentioning that he was patient and helpful. Authors Rory Roberts, Priya Chaohan, and Mike'S. Trading Channel specifically mentioned that they received excellent service from Steve and Allen.
Quality and Variety of Rugs
The majority of reviewers were extremely satisfied with the quality and variety of rugs at Home Design. Authors Danielle Antonacci, Laura, Dean Sturino, Sukhi Thandi, Rory Roberts, Priya Chaohan, Hadiatou Diallo, and H. S. all praised the selection and quality of the rugs. Author Mike'S. Trading Channel specifically mentioned that he is always impressed with the new stock and unbelievable prices.
Return Policy and Swapping of Rugs
Author Dean Sturino had a positive experience with the return policy, mentioning that he was able to easily swap carpets the next day. This suggests that Home Design has a flexible return policy and is willing to work with customers.
Conclusion
Overall, the reviews suggest that Home Design has a mixed track record in terms of customer service, but excels in terms of the quality and variety of their rugs and customer service. With a few exceptions, the majority of reviewers had a positive experience with the store.
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