Building Relationships, One Project at a Time
At Lake Scugog Lumber, we are proud to be one of the largest suppliers of building materials, roof trusses, and floor systems in Durham Region. Our journey began in 1931 when Samuel N. Griffen founded our company, and since then, we have grown exponentially to become a trusted name in the industry.
Our History
Our history is a testament to our commitment to quality products and exceptional customer service. We have always prioritized our customers' needs, and it's this dedication that has enabled us to become one of the largest independent lumber yards and roof truss manufacturers in the region.
Our Products and Services
We offer a wide range of products and services to cater to the diverse needs of our customers. Our product portfolio includes roof trusses, floor systems, framing packages, lumber, plywood, and building supplies. We also provide delivery services within a 100-kilometer radius of our location, ensuring that our customers receive their products promptly and efficiently. Additionally, we have a team of experts who can assist with project planning and provide quotes for our customers.
Our Commitment to Quality
At Lake Scugog Lumber, we are committed to providing the highest quality products and services to our customers. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Our team of experts is dedicated to ensuring that our customers receive the best possible solutions for their projects.
Our Values
We are a family-owned business that values integrity, quality, and customer satisfaction above all else. We believe in fostering a positive work environment that encourages our team members to grow and develop their skills, and we are committed to giving back to the community that has supported us for so many years.
Why Choose Us
At Lake Scugog Lumber, we offer a unique combination of quality products, competitive pricing, and exceptional customer service. We have the expertise and resources to handle projects of all sizes, and our team is dedicated to ensuring that our customers receive the best possible solution for their needs.
Overall Experience
The reviews for Lake Scugog Lumber provide a mixed bag of experiences. While some customers have had excellent interactions with the staff and received high-quality products, others have reported poor service and damaged goods.
Positive Service
The staff at Lake Scugog Lumber have been praised for their helpfulness and friendly demeanor. Randy, Gary, and Lisa have all been credited with exceptional customer service, going above and beyond to meet customers' needs. The front desk staff, including Matt and Haden, have also been commended for their knowledge and assistance.
Quality of Lumber
However, some customers have reported issues with the quality of lumber. Jonathan L. had his order damaged during transport, while Geoffrey Spring received mostly unusable lumber. On the other hand, Talha Q. had a positive experience with the quality of lumber, reporting that all the wood he purchased was of good quality and arrived on time.
Communication
Unfortunately, some customers have reported poor communication from the company. Ed Dip and Matt Fisher both experienced lengthy delays in receiving quotes and orders, with little to no updates provided. Tom reported an extremely negative experience with the staff, finding the customer service to be the worst he has ever encountered.
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