Service To Exceed Your Expectations
Welcome to JW Furness Plumbing, Heating and Air Conditioning, your trusted comfort provider since 1978. Our company was founded on the principle of delivering superior comfort solutions to families and businesses in the Greater Fort Erie area. Over the years, we have built a strong reputation for our commitment to providing top-notch products, services, and customer experiences.
Our team of experienced and factory-trained technicians is dedicated to ensuring your heating, ventilation, and air conditioning (HVAC) systems are functioning optimally. We are fully insured, licensed, and bonded, giving you peace of mind knowing that your property is in safe hands. Our expertise covers a wide range of HVAC systems, allowing us to serve both residential and light commercial clients.
Our Services
At JW Furness Plumbing, Heating and Air Conditioning, we take pride in offering a comprehensive suite of services to cater to your unique needs.
*Heating*: As the cold season approaches, it's essential to ensure your heating system is in excellent condition. Our annual inspections can help prevent costly problems and maintain energy efficiency. If your system is outdated or inefficient, our team can recommend and install modern, energy-saving solutions tailored to your needs.
*Air Conditioning*: Experiencing a sudden breakdown in the middle of a heatwave can be frustrating. Our skilled technicians are always ready to provide prompt and efficient air conditioning repairs to restore your comfort. We also offer installation and maintenance services for various A/C models.
*Residential Plumbing*: Plumbing issues can disrupt your daily routine. Our reliable plumbers are committed to addressing your plumbing concerns efficiently and respectfully, ensuring minimal disruption to your home life. From fixing leaks to unclogging drains, you can count on our team for dependable and timely plumbing services.
*Heat Your Home*: If you've noticed a steady increase in your energy bills, it might be time to consider a new heating system. Our knowledgeable team can assess your current system and recommend energy-efficient solutions that align with your budget and comfort needs.
*Plumbing Repairs*: Don't let plumbing issues escalate into costly and damaging situations. Our experienced plumbers are equipped to handle various plumbing repairs, ensuring your pipes, fixtures, and appliances function optimally.
*Outdoor Services*: We also offer services for your outdoor spaces, including gas line installation and repair, to help you enjoy the perfect backyard experience.
At JW Furness Plumbing, Heating and Air Conditioning, we are deeply committed to the Greater Fort Erie community. We strive to provide unparalleled service and support, ensuring your home or business remains comfortable and safe throughout the year. To learn more about our services or to request a free estimate, contact us today.
Conflicting Experiences
The reviews for JW Furness are mixed, with some customers having positive experiences and others encountering issues. It seems that the company's professionalism, customer service, and work quality have been praised by many, while others have reported delays, misunderstandings, and installation errors.
Service and Work Quality
Several reviewers have praised the company's excellent customer service, citing prompt responses to their concerns and queries. The installation work has been described as professional, efficient, and well-executed, with many reviewers expressing their satisfaction with the outcome.
Communication and Transparency
Some reviewers have praised the company's communication, noting that the owners and staff are knowledgeable, courteous, and transparent about their work and pricing. Others have reported feeling uncertain or confused about the work being done, citing unclear estimates, changed plans, or miscommunications.
Timeliness and Efficiency
While some reviewers have praised the company's prompt response to their needs, others have reported significant delays or changes to their scheduled appointments. There are also reports of workers leaving jobs unfinished for extended periods, or not following up on commitments.
Ownership and Management
One reviewer has raised concerns about the company's ownership and management, citing a change in ownership and management that has affected the quality of service and work quality. Another reviewer has reported a sense of consistency and reliability in dealing with the company's owners and staff.
Conclusion
Overall, the reviews for JW Furness suggest a company with both strengths and weaknesses. While some customers have had positive experiences with the company's professionalism, customer service, and work quality, others have reported issues with timeliness, communication, and ownership/management. It is essential for customers to carefully research and evaluate the company's reputation and credentials before entrusting them with their heating and cooling needs.
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