Where Quality and Customer Satisfaction Come First
Located in Grande Prairie, Dunvegan Gardens has been a cornerstone for plant lovers and gardening enthusiasts for over 40 years. Founded in 1977, the business has remained a family-owned and operated enterprise, dedicated to providing exceptional customer service, knowledgeable staff, and high-quality products.
Experience Green Magic at Dunvegan Gardens
Step into our vibrant greenhouse and be greeted by the delightful fragrance of blooming flowers, lush plants, and the calming ambiance. Our passionate team of horticulturists is always ready to offer friendly advice and guidance on caring for your green friends.
1. Indoor Plants & Custom Planters
- Discover a stunning array of indoor plants, perfect for adding life and greenery to your home or office.
- Custom planter arrangements made to your specifications.
- Expert guidance on plant selection and care.
2. Gardening Supplies & Plants
- Explore a vast selection of high-quality gardening supplies, including seeds, soil, tools, and planters.
- Extensive collection of healthy plants, ranging from vibrant flowers to majestic trees and shrubs.
3. Landscaping & Design
- Consult with our experienced landscape designers to create a personalized outdoor space that reflects your unique style and needs.
- Services include garden design, flower bed installation, and water feature creation.
4. Market & Online Shop
- Explore our curated selection of premium quality plants, gardening supplies, and handcrafted gifts.
- Order online for convenient delivery or local pick-up.
Why Choose Dunvegan Gardens?
- Generations of Expertise: Experience the combined knowledge and passion of experienced horticulturists.
- Quality & Selection: Enjoy a diverse range of healthy plants and premium gardening supplies.
- Personalized Service: Receive individualized attention and expert advice from our friendly team.
- Year-Round Delight: Enjoy a vibrant greenhouse and shopping experience throughout the year.
Join the Dunvegan Gardens Family
Sign up for our free Garden Club and receive exclusive discounts, promotions, and tips sent directly to your inbox. Stay connected with us on social media for inspiring content and plant inspiration.
Customer Experience
Many customers have experienced poor customer service at this location. Brooke Lebedoff and Adam H. both mention that the staff are often unresponsive, busy talking to each other, or simply ignoring customers. This lack of attention and care has left some feeling discouraged and unsure about returning to the store.
Store Environment
On the other hand, the store's overall layout and selection have received praise from several customers. Laura Dupont, Kara Uhryn, and Alan Tv all highlight the store's unique and welcoming atmosphere, with Laura mentioning that it's a "magical place to visit." The store's large open space, variety of plants, and home decor items have also been praised by K. Fp and Kara Uhryn.
Product Quality
However, there have been some issues with the quality of the plants sold at this location. J. mentions that the plant they bought died, and Aj Schmidt specifically highlights a display of plants in the pond that was infested with pests. This raises concerns about the store's ability to maintain healthy and thriving plants.
Summary
While the store has many positive qualities, such as a wide selection and unique atmosphere, the consistent reports of poor customer service may outweigh these benefits for some customers.
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