Experience the Move of a Lifetime
A Legacy of Moving Expertise
Monette Express has proudly served Quebecers for over two decades, specializing in residential and commercial moves, locally and across vast distances. Family-owned and operated, we understand the emotional and logistical challenges that come with moving, and are dedicated to making the process seamless and stress-free.
Tailored Moving Solutions
Our comprehensive services cater to diverse needs:
- Residential Moving: Expert packing, furniture disassembly/assembly, and comprehensive protection for your belongings.
- Commercial Moving: Strategic planning, coordinated logistics, and efficient transition management for your business.
- International and Overseas Moving: Seamless relocation assistance to any corner of the world, working in tandem with trusted partners.
Beyond the Move
Monette Express offers more than just transportation. We can assist with:
- Space Planning & Organization: Maximize your future space and organize your belongings efficiently.
- Packaging & Protection: Expert packing materials and techniques to safeguard your valuables.
- Storage Solutions: Secure and accessible storage options for short- or long-term needs.
Why Choose Monette Express?
- 20 years of experience ensuring a smooth and efficient move.
- Qualified and experienced staff receiving ongoing training and industry updates.
- Personalized and transparent approach to every move.
- Competitive rates and tailored quotes.
- Dedicated communication and customer service for your peace of mind.
Let us be your trusted partner in your moving journey. Contact us today for a free consultation and customized moving plan!
Overview of Moving Experiences
Positive Experiences
The reviews highlight excellent work, professionalism, efficiency, and courteousness from some movers, particularly Damien, Keven, and Arnaud. Some customers appreciated the careful handling of their belongings, including paintings with sentimental value. The movers were respectful of condo rules and packed everything carefully.
Negative Experiences
On the other hand, some customers had poor experiences with the moving company. They reported inexperienced and unresourceful movers who broke furniture and walls, and stained chairs. Some customers were left waiting for a response from the manager, and their claims for compensation were ignored. In one case, valuable items went missing during transit, and the company failed to resolve the issue. Another customer was left waiting all day for the movers to arrive, only to be told they would come the next day without a call or apology.
Common Issues
A recurring issue mentioned in the negative reviews is the lack of response from the manager or the company, leaving customers feeling ignored and disappointed. Additionally, some customers felt that the movers were inexperienced and careless with their belongings.
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