Complete Pest Control for a Peace of Mind
At The Bug Guys, we are a local, family-owned business that has been providing pest control services to the southwestern Ontario region for over 12 years. Our team of experienced technicians is dedicated to ensuring that our clients receive the highest level of service and expertise in the industry.
Services
At The Bug Guys, we understand that pest control is not just about eliminating the problem at hand, but also about preventing future infestations. That's why we take a comprehensive approach to pest control, focusing on the eradication of insects, rodents, and wildlife that can cause damage to homes, businesses, and the environment. Our services include:
Insect Control
Our insect control services cover a wide range of pests, including fleas, ticks, bedbugs, flies, product pests, cockroaches, ants, and many more. Our experienced technicians will work with you to develop a customized plan that addresses your specific pest control needs.
Rodent Control
Rodents can cause significant damage to homes and buildings, not to mention the risk of disease transmission. Our rodent control services focus on the safe and humane removal of rodents, as well as the prevention of future infestations through exclusion techniques and exclusion repairs.
Wildlife Management
Our wildlife control services are designed to address the removal and prevention of wildlife intrusion into homes, businesses, and agricultural operations. Our humane and effective approach ensures the safe and efficient removal of wildlife, without causing harm to the animals or the environment.
Benefits of The Bug Guys C.P.R
Our unique program, C.P.R., provides the three essential elements of any good service: Communicate, Protect, and Respond. We believe in keeping our clients informed every step of the way, ensuring that they are always aware of the treatment process and the results. We also take our responsibility to protect our clients' homes and businesses seriously, using only the safest and most effective methods to eliminate pests. Finally, we respond promptly to any concerns or issues that may arise after treatment, ensuring that our clients receive the best possible service.
Our Team
Our team of experienced technicians is dedicated to providing the highest level of service and expertise in the industry. At The Bug Guys, we believe in taking a personal approach to pest control, ensuring that every client receives the attention and care they deserve. Our team is committed to staying up-to-date on the latest industry developments and technology, ensuring that our clients receive the most effective and efficient pest control solutions available.
Mixed Reviews for The Bug Guys
The Bug Guys have received a mix of positive and negative reviews, with some customers praising their professionalism and effectiveness, while others have had negative experiences with certain staff members.
Negative Experiences
Some customers have reported unprofessional behavior from certain staff members, including confrontational and aggressive behavior, as well as accusations of taking extra money under-the-table to neglect actual problems. One customer described their experience as "horrible" and would not recommend the company.
Positive Experiences
On the other hand, many customers have had positive experiences with The Bug Guys, praising their professionalism, responsiveness, and effectiveness in dealing with pest control issues. Staff members such as David, Dave, Brad, and Shawn have been specifically mentioned as providing excellent service, being knowledgeable, and taking the time to explain the process and provide reassurance.
Common Themes
Some common themes that emerge from the reviews include the importance of professionalism, responsiveness, and knowledge in providing pest control services. Customers who had positive experiences with The Bug Guys appreciated the company's ability to provide quick responses, thorough inspections, and effective solutions to their pest control issues.
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