Business Details
35 Years
experience
Your Trusted Flooring Partner in Kitchener
Carpet Store has been a trusted name in flooring solutions for over 30 years, serving Kitchener, Waterloo, and surrounding areas. Founded in 1991 by John Demeter, our family-owned business combines decades of expertise with a personalized approach to customer service. Our team of seasoned professionals offers comprehensive flooring solutions, from product selection to expert installation, ensuring quality craftsmanship at every stage. We pride ourselves on maintaining long-standing relationships with both residential and commercial clients, supported by a dedicated staff with 15 - 30 years of tenure.Our full-service model includes free in-home consultations, a vast inventory of premium flooring products, and a satisfaction guarantee that underscores our commitment to excellence. As one of Canada's leading flooring providers, we continue to uphold the values established by our founders: integrity, quality, and exceptional service.
Services
Carpet Installation
Vinyl Plank Installation
Hardwood Floor Installation
Tile Installation
Commercial Flooring
Free Measure Consultation
Flooring Samples
Area Rug Sales
Installation Materials Supply
Custom Flooring Orders
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of specialized flooring expertise in Kitchener-Waterloo.
- Our full-service approach includes free in-home consultations and installations.
- Dedicated team with 1530 years of tenure ensures consistent quality.
- We maintain Canada's largest regional flooring inventory for immediate solutions.
- Our family-owned business guarantees personalized service and satisfaction.
What people say
Huge selection
Experienced staff
Professional installation
Great prices
Personalized service
Services
Carpet Installation
Our carpet installation service combines quality materials with expert craftsmanship. We offer free in-home consultations, removal of old flooring, and professional installation of carpets and vinyl. Our team guarantees satisfaction with cleanup included.
Vinyl Plank Installation
We specialize in click, loose lay, and glue-down vinyl installations. Our experts handle delivery, fitting, and finishing touches. Hundreds of styles ensure perfect matches for residential and commercial spaces.
Hardwood Floor Installation
From engineered to solid hardwood, we provide full-service installation. Our team offers personalized consultations, product selection guidance, and precise installation. Durable, easy-to-clean floors enhance any property's value.
Tile Installation
We install all tile types including large format, wall tiles, and mosaics. Our specialists handle bathroom and kitchen remodels, ensuring precise fitting and professional finishes for both residential and commercial clients.
Commercial Flooring
Our commercial flooring solutions include carpets, vinyl, hardwood, and rubber. We specialize in apartment hallways, office spaces, and gym floors. Competitive pricing and professional installation ensure business continuity with minimal disruption.
People
Sue Demeter
Owner
Sue Demeter has led Carpet Store since 2017 after a 25-year HR career. She preserves her late husband's legacy through personalized service and a dedicated team with decades of experience.
Questions
What areas do you serve?
We serve Kitchener, Waterloo, Cambridge, Guelph, Fergus, Elora, New Hamburg, Baden, Ayr, Paris, Woodstock, and St. George.
Do you offer free consultations?
Yes, we provide free in-home measure consultations with on-the-spot material selection.
What flooring types do you carry?
We stock carpets, hardwood, vinyl planks/tiles, laminate, area rugs, and commercial flooring products.
Are installation services included?
Yes, we offer full-service installation for all flooring types with a satisfaction guarantee.
How long have you been in business?
We've served the Kitchener-Waterloo region for over 30 years since 1991.
Can I take flooring samples home?
Yes, we provide free store samples and allow area rugs to be taken home for evaluation.
