Who We Are
At Bruce Campbell Drainage, we pride ourselves on being a trusted and reliable drainage service provider in Nanaimo and surrounding areas. With over 32 years of experience, our team has earned a reputation for providing exceptional service, expertise, and prompt response times. We understand the importance of maintaining a smooth-flowing drainage system, and our dedicated team is committed to ensuring the integrity of your plumbing and drainage systems.
Our Services
We offer a comprehensive range of services to meet the unique needs of our clients. Our services include:
Drainage Inspections and Evaluations
Our experienced team uses state-of-the-art technology to inspect and evaluate your drainage system. We perform thorough video inspections to identify any potential issues and recommend the most effective solutions to prevent flooding and other costly problems.
Unclogging and Flushing
From stubborn clogs to complex blockages, our team uses high-pressure flushing and specialized augers to clear even the toughest water pipes and drains. We take pride in our ability to quickly and efficiently resolve clogging issues.
Video Camera Inspections
Our team uses advanced camera technology to inspect and locate blockages in sewer and drainage lines. With the assistance of a locator tool, we can pinpoint the exact location of the issue and proceed with the necessary repairs.
Perimeter Drain Maintenance
We understand the importance of maintaining perimeter drains to prevent flooding and water damage. Our team uses jet flushing technology to break through tough blockages and ensure optimal drainage functionality.
Flood Control and Water Removal
In the event of a flood, our team is equipped to respond promptly to remove water and repair damage. With over 32 years of experience, we've helped countless homeowners and businesses restore their properties to their former state.
What Sets Us Apart
At Bruce Campbell Drainage, we strive for excellence in service, quality, and professionalism. Our team is dedicated to providing exceptional customer service and ensuring that our services are tailored to meet the unique needs of each client. With a commitment to honesty, reliability, and efficiency, we pride ourselves on being the go-to drainage service provider in Nanaimo and surrounding areas.
Exceptional Service and Work Quality
The exceptional service provided by Colin and Bruce at Bruce Campbell Drainage Professional has received high praise from multiple customers. Their professionalism, efficiency, and commitment to delivering high-quality work have been consistently noted. They have been commended for their hard work, attention to detail, and dedication to ensuring that customers' drainage issues are completely resolved.
Reasonable Quotes and Transparency
Customers have appreciated the reasonable and transparent quotes provided by Colin, which have been honored even when the workload exceeded initial estimates. This has contributed to a sense of trust and satisfaction among customers.
Communication and Customer Satisfaction
The team's courteous communication and commitment to customer satisfaction have been highlighted as strengths. They have been able to maintain a high level of professionalism throughout the entire process, even when faced with extended workloads.
Negative Feedback on Quality of Finish
However, one customer has expressed disappointment with the quality of finish of a French drain installation. The concrete work has been described as poor, with a mismatch to existing concrete and a spot that required re-fixing. This has resulted in a lower rating and a negative perception of the company's work.
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