A Family-Owned Canadian Security Company with Over 40 Years of Expertise
Scott Security Systems Ltd. has been a trusted name in security for over 40 years. Founded on a passion for providing safe and smart security solutions to homes and businesses, we have maintained exceptional customer service as our cornerstone. In 2013, we partnered with SecurTek - a Canadian ULC Five Diamond Certified Monitoring Station to enhance our offerings and provide an even higher level of protection, automation, and service to our valued customers.
Our Expertise
We offer a comprehensive range of security solutions for both homes and businesses, including:
Home Solutions
- Smart home automation including door sensors, motion detectors, cameras, doorbells, thermostats, and Garage door openers.
- Award-winning security cameras with advanced features like motion detection, two-way audio, and package delivery confirmation.
- 24/7 professional monitoring with Five Diamond Certification for complete peace of mind.
Business Solutions
- Comprehensive security solutions including intrusion detection, video surveillance, access control, and more.
- Integration of all your security measures into one simplified platform for enhanced efficiency and control.
- Real-time data and analytics to make informed decisions about your business security.
- Scalable solutions that grow with your business.
Our Commitment
Our mission is to provide security, automation, and unparalleled service to the communities we live in through advanced technology. We prioritize:
- Client-focused approach: We are committed to understanding your unique needs and delivering personalized solutions.
- Exceptional customer service: Our team is dedicated to providing responsive and personalized support throughout the entire process.
- Advanced technology: We leverage the latest technological advancements to ensure the highest level of security and automation.
- Community involvement: We are proud to be a trusted partner in the community and actively support local initiatives.
Overall Experience
The reviews highlight an overwhelmingly positive experience with Scott Security, with customers praising the company's responsiveness, communication, and timely service.
Staff and Service Professionals
The staff and service professionals at Scott Security are described as "very nice", "helpful", "courteous", and "concerned about security". Technicians are commended for their expertise, thoroughness, and prompt response to issues.
System Reliability and Maintenance
Customers report that the security systems installed by Scott Security are reliable and efficient, with minimal issues encountered over the years. When problems do arise, the company is quick to respond and resolve them.
Customer Service
The customer service team at Scott Security is praised for their responsiveness and willingness to help. Customers appreciate the company's proactive approach to resolving issues and meeting their needs.
Installation and Maintenance
The installation process is described as professional and efficient, with customers receiving commercial-grade equipment and thorough instruction on system operation.
Negative Feedback
One reviewer had a negative experience with Scott Security, citing issues with the installation of a video system and poor communication from the sales representative and customer service team.
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