Exceeding Your Expectations, One Floor at a Time
Passion for Quality and Craftsmanship
Wud Floors stands as a leading provider of custom-finished hardwood floors and stairs in Oakville and beyond. Founded on meticulous craftsmanship, attention to detail, and unparalleled customer service, we've been transforming homes and businesses for years. We are driven by a deep appreciation for the transformative power of beautiful flooring to create warm and inviting spaces.
Unique Expertise and Diverse Services
Our skilled team offers an extensive range of services tailored to meet your unique needs.
Services
- Hardwood Flooring: We source premium hardwoods from reputable manufacturers, creating timeless floors with unparalleled quality and resilience.
- Stair Cases: We design and install stunning staircases adorned with intricate railings, adding elegance and functionality to any space.
- Laminate Flooring: Our curated selection of laminates offers exceptional durability, style, and affordability.
- Tile & Stone Flooring: Experience the richness of natural materials like stone and tile, meticulously installed for a flawless finish.
- Sanding & Refinishing: We breathe new life into aging floors with our expert sanding and refinishing services.
A Commitment to Excellence
At Wud Floors, we go beyond simply delivering top-notch products and services. We prioritize:
- Personalized Customer Service: Each project receives individual attention from dedicated project managers who guide you through every step.
- Communication & Transparency: We maintain open communication, providing regular updates and clear explanations for every phase of the process.
- Quality Assurance: We employ meticulous quality control measures to ensure meticulous craftsmanship and exceptional results.
Join us on the journey of enhancing your space with exceptional flooring solutions. Contact us today and discover the Wud Floors difference!
Problems with Customer Service and Quality Control
Wud Floors received several complaints about poor customer service and quality control issues. Linda Webb, who gave the company 1 star, reported that the hand railing on her stairs was not installed properly and the company did not follow up on her concerns. Chris Michaelis, another 1-star reviewer, felt that the company did not take his concerns seriously and eventually opted for a refund. PIa Eastwood, who gave 2 stars, had issues with the installation of her floors, including a large gap near a sliding door and staples poking through the edge of the carpet. The company took multiple requests to address these issues, leading to frustration.
Positive Experiences
Despite these issues, several reviewers had positive experiences with Wud Floors. Evelyn Borys, who gave 5 stars, praised the company's helpful and knowledgeable staff. Mani Bagga, another 5-star reviewer, appreciated Rob's help in getting the desired outcome for his floors. Josh West, who also gave 5 stars, enjoyed the excellent product and installation. Tony Abbruzzese, who gave 5 stars, appreciated the company's helpfulness in working with his time and budget constraints. Cam Johnston, who gave 5 stars, praised the company's excellent suggestions and product. Beverley Burgess Bell, who gave 5 stars, was extremely pleased with the quality of the work and the attention to detail.
