Night or Day, We're on Our Way
Downs Construction Ltd. is a family-owned business that has been serving the restoration and renovation needs of Greater Victoria and neighbouring communities for over 40 years. We take pride in providing quality work, supreme service, and qualified trades people. Our team of skilled technicians and tradespeople are experienced in repairing and restoring residential and commercial building disasters.
Our Services
Our comprehensive range of services includes emergency services, contents restoration, carpentry, asbestos abatement, building repairs, mould remediation, drywall repairs, painting, and full-service insurance restorations. Our project managers excel in providing the skilled tradespeople and subcontractors required for general contracts, in addition to supervising all aspects of construction. We also specialize in renovations, additions, and repairs and maintenance.
Our History
We pioneered a new drying system, introducing air movers and dehumidifiers to the Victoria marketplace in 1981, changing the way water damage claims are managed. Since then, we have maintained a leading edge in providing the latest technology and equipment for our clients. We have one of the largest inventories of equipment available for restoration in the Greater Victoria area.
Our Team
Our team is comprised of certified technicians, journeyman tradespeople, and experienced project managers. We employ skilled tradespeople who deliver quality workmanship. Our founders, Ev and Steve, have built a reputation for excellence in the industry.
Our Guarantee
We stand behind our work with an unparalleled 60-month warranty. Customer satisfaction is always guaranteed.
Community Involvement
We believe strongly in supporting local charities, amateur sports, and local events. Our central location in Esquimalt enables us to better serve Greater Victoria and neighbouring municipalities, including Langford, Saanich, Sidney, Sooke, and the Gulf Islands.
Unsatisfactory Experience
The majority of reviewers expressed dissatisfaction with Downs Construction's services. Four out of seven reviewers gave the company a 1-star rating, highlighting issues with communication, professionalism, and workmanship. Brandon Jamieson, Tiffany Chapman, Margaret Gibbs, and one other reviewer complained about the company's lack of communication, poor work quality, and uncooperative staff.
Positive Experience
Only three reviewers gave the company a 5-star rating, praising their exceptional service and professionalism. Jeff Baker, Sara Johnson, and several other reviewers noted the company's friendly and professional staff, high standards of quality, and effective communication.
Issues with Staff
Some reviewers were unhappy with the behavior of Downs Construction's staff, describing them as rude, uncooperative, and insulting. Margaret Gibbs and Margaret Sandborn mentioned specific instances of poor behavior by staff, including parking in no-parking zones and leaving doors unattended.
Compensatory Actions
On the other hand, some reviewers praised the company's compensatory actions, such as Brendan's willingness to decline payment for his services and Estelle's team's exceptional work ethic.
Overall Assessment
Overall, the majority of reviewers were dissatisfied with Downs Construction's services, citing issues with communication, professionalism, and workmanship.
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