Exceeding expectations, one installation at a time.
Welcome to Airway Systems Ltd., your reliable partner for comprehensive HVAC solutions in Southern Ontario. Established in 1993, we have consistently exceeded customer expectations with our exceptional service, innovative technology, and commitment to efficiency.
Our Expertise
Our team of highly skilled technicians, mechanics, and technical support staff work seamlessly across departments to offer:
Service Department
- Comprehensive service and maintenance packages to suit your unique needs, ranging from routine inspections to full repairs and replacements.
- Emergency response services available 24/7.
- Responsive customer service with a target response time of three hours during business hours.
Construction Department
- Full-service design-build capabilities for commercial, industrial, and institutional projects.
- Experienced team of sheet metal mechanics and project managers.
- Commitment to cost-effectiveness through innovative solutions.
Control Department
- Expertise in refrigeration, air conditioning, and control systems.
- Installation, tuning, and maintenance of advanced direct digital control systems.
- Comprehensive understanding of pneumatic and other control technologies.
Our Vision
We believe in continuous improvement, leveraging the latest technologies and advancements to provide our clients with the most efficient, reliable, and sustainable HVAC solutions. Our dedicated team constantly explores innovative approaches to deliver cost-effective and customized services tailored to your unique needs.
Why Choose Airway Systems?
- Extensive industry experience and a proven track record of success.
- Team of highly qualified and certified technicians.
- Unwavering commitment to customer satisfaction.
- Comprehensive service and maintenance packages tailored to your needs.
- Responsive and personalized customer service.
Overall Experience
The reviews highlight a mixed bag of experiences with Airways. While one customer had a seamless and efficient experience, another customer was left disappointed with the service.
Efficient Service
Airways received praise for their efficient and straightforward process, completing the job in a timely manner. This positive experience led to a high recommendation for their plumbing and HVAC services.
Poor Customer Service
On the other hand, Airways was criticized for their poor customer service and failure to meet expectations. The customer was left waiting for days despite initial promises, and was eventually forced to seek help from a competitor.
Communication and Scheduling
The negative review highlighted issues with communication and scheduling, with Airways citing the need for two technicians as a reason for delays.
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