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Committed to Excellence in Appliance Repairs and Sales

Serving Red Deer and Beyond for Over 18 Years

Riverside Appliance has been proudly serving the Red Deer community and beyond since 2004. We are a trusted appliance repair service and supplier of reconditioned appliances.

Expert Repairs for All Major Appliances

Our team of licensed technicians can diagnose and repair all major appliances, including:

  • Stoves & Ovens
  • Fridges & Freezers
  • Dishwashers
  • Microwaves
  • Washers & Dryers

Quality Reconditioned Appliances

Looking for a reliable and affordable alternative to brand new appliances? We offer a wide selection of high-quality, fully reconditioned appliances, perfect for landlords, rental properties, or budget-conscious homeowners.

Here's what sets us apart

  • Expertise: Our technicians are highly skilled and experienced, with extensive knowledge in appliance repair and maintenance.
  • Honesty: We provide upfront communications and transparent pricing, so you know exactly what to expect.
  • Efficiency: We aim to complete repairs as quickly and efficiently as possible.
  • Quality: We use only the highest quality parts in our reconditioned appliances.

Customer Satisfaction is Our Priority

Customer satisfaction is our top priority. We are dedicated to providing exceptional service and ensuring your complete satisfaction with our work. We back our repairs with a one-year warranty and offer prompt and reliable service.

Why Choose Riverside Appliance?

  • Experienced and licensed technicians
  • Wide range of services
  • Quality reconditioned appliances
  • Fast and efficient repairs
  • Excellent customer service
  • Transparent pricing and warranties

Need a reliable and affordable appliance repair or a quality, refurbished appliance in Red Deer? Contact Riverside Appliance today!

Reviews
Positive: Customers have praised the company's fast and friendly service, as well as their ability to find and repair appliances.
Negative: Customers have expressed frustration with poor communication, delayed repairs, and issues with the quality of work and products.

Customer Service and Repair

Riverside Appliance's customer service and repair services have received mixed reviews from customers. While some customers have experienced excellent service, others have had frustrating encounters. Samantha Fisher, for example, expresses her disappointment with the company's failure to fix her washer despite multiple attempts and visits from technicians. On the other hand, Larisa Perinotto and Nicole had a positive experience with the company, praising the office receptionist, techs, and Ian for their fast and friendly service.

Communication Issues

Communication appears to be a significant issue for some customers. Samantha Fisher, for instance, was left without a functioning washer and had to make multiple attempts to get in touch with the owner, Ian, who never returned her call. Tyler Graham also had trouble getting a technician to find the root cause of the issue with his fridge, and eventually had to get a second tech to diagnose the problem. This lack of communication and follow-up can lead to frustration and mistrust.

Quality of Work and Products

While some customers have praised the company's ability to fix appliances, others have experienced issues with the quality of the work. C. L. Smith and Tyler Graham both had problems with appliances they purchased from Riverside Appliance, citing defects and poor performance. On the other hand, Matthew Wyntjes has had only positive experiences with the company's repairs, and Barrett-MK was impressed with their ability to find a hard-to-find part quickly.

Overall Experience

Overall, the customer experience at Riverside Appliance is varied. Some customers have had excellent service and repairs, while others have experienced frustration and disappointment. Poor communication and quality control issues have contributed to mixed reviews.

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