It's all about quality and value with a smile!
At A1 Choice Plumbing & Drain, we are a family-owned and operated business that provides a wide range of residential and commercial plumbing services in Kelowna and West Kelowna. With a commitment to excellence and a passion for quality work, we strive to deliver exceptional service to our customers. Our team of experienced and friendly plumbers is dedicated to providing prompt and professional plumbing work at fair prices.
Our Services
As a full-service plumbing company, we offer a variety of services to meet the needs of our customers. Some of the services we provide include:
Heating & Gasfitting: Our team of experts in heating and gasfitting provides services such as furnace installation, repair, and maintenance to ensure that your home or business stays warm and comfortable.
Sewer Camera Inspection & Line Locates: Our state-of-the-art technology allows us to inspect and locate sewer lines, diagnose issues, and repair or replace them as needed.
Water Heaters: Our experts install, repair, and maintain water heaters to ensure that your water stays hot and safe.
Plumbing: Our team of plumbers provides a wide range of plumbing services, including installations, repairs, and maintenance of pipes, fixtures, and appliances.
Sump Pumps/Sewer Pump Replacement & Repair: We offer installation, repair, and maintenance of sump pumps and sewer pumps to prevent damage from water backups.
Renovations: Our team of experienced plumbers works with homeowners and builders to provide expert plumbing solutions for new construction and renovations.
Our Community
As a local business, we understand the importance of giving back to our community. We are proud sponsors of the West Kelowna Youth Soccer Association and participate in community events and initiatives. Our commitment to our community is just as important as our commitment to providing excellent plumbing services.
Why Choose Us
At A1 Choice Plumbing & Drain, we pride ourselves on our commitment to:
- Quality work and service
- Competitive pricing
- No overtime charges or fees for weekends or holidays
- Professional service at honest prices
- Completely licensed, bonded, and insured professionals
Get in Touch
Located at 2470 Westlake Road in West Kelowna, you can contact us at 250-768-0202 or service@a1choiceplumbing.com to schedule your free estimate today.
Overall Experience
The reviews highlight a mix of positive and negative experiences with A1 Choice Plumbing. While some customers praised the company's prompt service, excellent workmanship, and fair pricing, others expressed disappointment with the high costs and poor work quality.
Positive Experiences
- Several customers appreciated the prompt arrival and professional demeanor of the technicians, particularly Trevor.
- The company was praised for providing detailed explanations of the issues and quotes for the prescribed resolutions.
- Some customers were happy with the quality of work, citing examples of excellent plumbing jobs, efficient service, and fair prices.
Negative Experiences
- A few customers felt that the company's pricing was too high, with one customer citing a $400+ bill for a $78 part and 15-20 minutes of labor.
- One customer was unhappy with the work quality, finding that the company had not properly insulated pipes, leading to frozen pipes and other issues.
Common Themes
- Promptness and professionalism were common themes among the positive reviews, with customers appreciating the company's timely arrival and courteous technicians.
- Pricing and work quality were common concerns among the negative reviews, with customers expressing disappointment with the high costs and poor workmanship.
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