At Ace Plumbing & Heating, we take pride in our commitment to providing quality work and fair prices for over 35 years. Our story began in 1984 when we started out by specializing in pre-engineered steel buildings and residential services. Since then, we've worked with clients big and small, from hospitals to family businesses, across Western Canada. Our team is registered in Saskatchewan, Alberta, and British Columbia, and we're proud to offer our quality plumbing and heating services to this region.
The Ace Team
As a fully licensed General Gas Contractor, insured and bonded, we are capable of working with natural and liquid petroleum gas. Our journeymen are qualified in the plumbing, air conditioning, pipefitting, and sheet metal trades, and we operate a fully-equipped sheet metal fabrication shop in Saskatoon, Saskatchewan. Our services include pre-engineered steel buildings, residential services, food process piping, mechanical construction, and service.
Registrations and Certifications
As a provider of top-notch plumbing and heating services, our Journeypersons are designated to provide gasfitting, plumbing, pipefitting, sheet metal work, and medical gas installation and certification. Additionally, our management team holds various certifications, including project management, technical sales, and refrigeration control. We also participate in multiple industry associations to ensure we stay up-to-date with the latest technologies and regulations.
Ace Plumbing Service
Our team is equipped to supply and install all makes of plumbing fixtures, as well as perform service and maintenance for all fixtures and drains. We have a full range of drain cleaning equipment, including a sewer camera for inspection and location of underground lines. We can also install any type of waterline, including PEX, copper, and PVC, and install and service any drain, waste, and venting system. We provide warranties on every unit we supply and install, except for customer-supplied equipment.
Furnaces
At Ace Plumbing & Heating, we offer natural gas and propane heating systems from quality brands like Rheem. Our furnace and boiler service procedures are guided by Sask-Energy Network's recommended inspection criteria. Our comprehensive natural gas installation and maintenance service includes various steps to ensure safety and performance, including inspections of heat exchangers, gas burners, and combustion blower wheels.
Contact Us
If you have any questions about our products and services, or would like to request a quote or schedule an appointment, please don't hesitate to contact us. Our team is available 24/7, 365 days a year, and can be reached at (306) 242-8488.
Company Performance
The company has received mixed reviews, with some customers expressing satisfaction with their services while others have had negative experiences.
Positive Experiences
Many customers have praised the company's professionalism, reliability, and friendly staff. Kelly, Kirk, Darian, and Mike have been specifically mentioned as knowledgeable and patient technicians who have gone above and beyond to help customers.
Challenges and Complaints
However, there have been instances of poor service and unreliable behavior. Ray Lafreniere reported that the company provided bad advice that didn't help resolve his issue, creating more problems. Clayton Kinzel was unhappy with the service, alleging that the company failed to fix his furnace issue, failed to provide a quote for the new circuit board, and charged him for multiple visits and parts.
Services and Customer Support
The company's technicians have been praised for their knowledge and patient approach. However, there have been concerns about the quality of service, professionalism, and value for money.customers have reported issues with the reliability and efficiency of the company's services.
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