At Dan's, we are more than just a window and door store - we are a trusted partner for homeowners in Kitchener, Waterloo, Cambridge, Guelph, New Hamburg, and surrounding areas. Since 2000, we have been dedicated to providing the best products and services to our customers. Our goal is to make sure that our customers are completely satisfied with their new or replacement windows and doors.
Our Story
From humble beginnings, we have grown into the area's leading source for windows and doors featuring the latest technologies and efficiencies as well as colours and styles. Our commitment to quality, customer service, and expertise has earned us a reputation as Kitchener's largest stock selection of windows and doors.
Services
At Dan's, we offer a wide range of products and services, including:
- Windows: Stock or custom-built windows in various styles, colours, and options to suit your home's unique needs.
- Doors: Stock or custom-built doors, including entry doors, patio doors, screen doors, and more.
- Installation: Our professional installation team is fully licensed, insured, and experienced to ensure a seamless installation process.
- Financing: We offer financing options through our partnership with Snap Financing to make your home improvement projects more accessible.
- Quotes: We provide free in-home quotes for your convenience.
Why Choose Us
At Dan's, we pride ourselves on our commitment to quality, customer service, and expertise. Here are just a few reasons why we're the go-to destination for windows and doors:
- Wide Range of Products: We stock a wide range of products from top manufacturers, ensuring that you'll find the perfect fit for your home.
- Free In-Home Quotes: We'll come to you with a free quote, so you can make an informed decision about your home improvement project.
- Expert Installation: Our professional installation team is fully licensed and insured to ensure a seamless installation process.
- Financing Options: We offer financing options to make your home improvement projects more accessible.
- Genuine Customer Service: Our friendly and knowledgeable staff are dedicated to providing exceptional customer service to ensure that you're completely satisfied with your new or replacement windows and doors.
Get Started Today
At Dan's, we're committed to helping you find the perfect windows and doors for your home. Visit our 10,000 square foot retail showroom, and our expert team will be happy to assist you in finding the perfect solution for your home improvement project.
Positive Experience
Several reviewers had a positive experience with Dans Windows, praising their sales team, particularly Rick, for being honest, genuine, and fantastic. The installation team was also commended for being clean, quick, and efficient. Reviewers appreciated the prompt responses to their concerns and the willingness to make adjustments to ensure customer satisfaction.
Negative Experience
However, several reviewers reported negative experiences. Kevin S. experienced significant mold buildup in his bedroom windows, which took months to resolve. The company was slow to respond and initially blamed the homeowner for the issue. When the problem was finally fixed, the reviewer discovered that the insulation installed by Dans Windows had leaked and stained the exterior siding and roof. The company's management was criticized for poor customer service and a lack of accountability for mistakes.
Work Quality and Quoting
Ben Gaffney and Viki Ledwinka had positive experiences with the quoting process, with Ben appreciating Rick's recommendations for repairing broken seals rather than replacing the entire window. Viki was impressed with the prompt response to her concern about a patio door issue and the efficient resolution. Jenn Tee, however, was unhappy with the lack of transparency in the quoting process, feeling that the company was not willing to provide a breakdown of the cost.
Be the first to review Dan's Discount Windows & Doors.
Write a Review
