Business Details
44 Years
experience
Trusted Appliance Repair Services in Peterborough, ON
Bowens Appliance has been a trusted provider of appliance repair solutions in Peterborough since 1982. As a family-owned business operated by the Bowen family, we combine decades of hands-on experience with factory-authorized expertise for major gas and electric appliances. Our qualified technicians deliver prompt in-home repairs backed by a 30-day labor warranty or one-year manufacturer coverage, ensuring reliable service for refrigerators, washers, dryers, stoves, and more.We support do-it-yourselfers with new parts from leading brands like GE, Whirlpool, and Maytag, while our refrigerant recovery services prioritize environmental safety. Committed to community values, we maintain affiliations with the Canadian Federation of Independent Business and emphasize transparency, quality, and personalized support for every customer.
Services
Appliance Repair
Parts Sales
Troubleshooting
Refrigerant Recovery
Warranty Service
Details
- Year established: 1982
Highlights and features
- Family-owned and operating since 1982 with deep local expertise
- Factory-authorized service for major appliance brands
- Qualified technicians with guaranteed 30-day labor warranties
- Comprehensive parts inventory from leading manufacturers
- Environmentally responsible refrigerant recovery services
Services
Appliance Repair
We provide in-home repair services for major household appliances including refrigerators, washers, dryers, stoves, and microwaves. Our factory-authorized technicians use genuine parts to ensure lasting solutions. With over 40 years of experience, we guarantee repairs through 30-day labor warranties and prioritize prompt, professional service for Peterborough residents.
Parts Sales
Our store offers new, brand-name appliance parts from manufacturers like GE, Whirlpool, and Maytag. We assist DIY customers in identifying correct parts using model numbers and provide testing services for elements and components. All parts come directly from manufacturers, ensuring quality replacements for refrigerators, stoves, and laundry equipment.
Troubleshooting
We offer free over-the-phone troubleshooting for appliance issues including fuse checks, dryer vent cleaning, and error diagnostics. Technicians guide customers through basic repairs and identify whether parts or professional service are needed. This service helps homeowners resolve minor issues without in-home visits.
Refrigerant Recovery
Our certified technicians perform on-site refrigerant recovery, recycling, and disposal using safe, environmentally friendly methods. This service complies with environmental regulations while ensuring proper handling of cooling agents in refrigerators and freezers. We prioritize safety for both customers and our team during all refrigerant-related work.
Warranty Service
We honor a 30-day labor warranty on all repair services and pass through manufacturer warranties for replacement parts. If follow-up service is required within the warranty period, we return at no additional labor cost. This dual warranty system provides comprehensive protection for both workmanship and components.
Questions
How do I replace heating elements on my electric stove?
Check your stove's model number, bring the old element to our shop for testing, unplug the stove, replace the element using pliers and a nut driver, and ensure prongs are properly bent. Contact us if heating issues persist.
What steps should I take to manually defrost my refrigerator?
Remove food items, unplug the appliance, allow ice to melt for 10-12 hours, clean the coils, replace the back panel, and restart the refrigerator. Call us if cooling issues continue after defrosting.
How can I safely clean my dryer vent?
Unplug the dryer, disconnect the vent, remove lint buildup from both the appliance and exterior vent, reattach components securely, and run an air fluff cycle to check for remaining obstructions.
What warranty coverage do you provide for repairs?
We offer a 30-day labor warranty on service calls and pass through manufacturer warranties for replacement parts. Additional parts costs may apply for repairs beyond the warranty period.
Do you sell original manufacturer appliance parts?
Yes, we carry new parts directly from manufacturers like GE, Whirlpool, and Maytag for common appliances including refrigerators, washers, and stoves.
