Trust the experts. Trust Brandon Heating & Plumbing.
At Brandon Heating and Plumbing, we take pride in being a trusted name in the heating, ventilation, and air conditioning (HVAC) industry in the Brandon area. With over 110 years of experience, our team of experts has earned a reputation for providing high-quality products and exceptional service to both residential and commercial customers in Southwest Manitoba.
Our Services
We offer a comprehensive range of services to meet the unique needs of our clients. Our commercial services include HVAC installation, maintenance, and repair, as well as design-build solutions for your commercial property. Whether you need a new HVAC system installed or need to repair an existing one, our experienced technicians are equipped to handle the job efficiently and effectively.
Our residential services cater to homeowners who are looking for the best possible solutions for their heating, cooling, and plumbing needs. We provide expert advice and assistance in selecting the most suitable products and systems for your home, ensuring your comfort and efficiency. Our residential services also include HVAC maintenance and repair, as well as plumbing solutions for all your household needs.
Our Commitment
At Brandon Heating and Plumbing, we are committed to providing our clients with the highest level of quality and service. We understand the importance of reliability, efficiency, and customer satisfaction. Our team of technicians is fully trained and certified to work on all makes and models of HVAC systems, and we are available 24 hours a day, 7 days a week for emergency services.
Our commitment to excellence is reflected in our government-issued Quality Assurance Certificate, which ensures that all our work meets the highest standards of quality and craftsmanship. We pride ourselves on our reputation for honesty, integrity, and transparency, and we strive to build long-lasting relationships with our clients by providing them with exceptional service and support.
Our Expertise
With decades of experience in the HVAC industry, our team has developed a deep understanding of the products and systems we work with. We have a vast knowledge of various HVAC products and brands, and we are confident in our ability to recommend the right solution for your specific needs. Our expertise extends to designing and building custom systems that meet your unique requirements, ensuring optimal performance and efficiency.
Serving the Westman Region
We are proud to serve the Westman region, including the cities of Brandon, Austin, Boissevain, Carberry, Clear Lake, Erickson, Hamiota, Killarney, MacGregor, Melita, Minnedosa, Moosomin, Oak Lake, Onanole, Shilo, Souris, Virden, and Wawanesa. Whether you're a homeowner or a business owner, we are committed to providing you with the same high level of service and expertise that we have built our reputation on.
Get in Touch
If you're looking for a trusted partner in the heating, ventilation, and air conditioning industry, look no further than Brandon Heating and Plumbing. Contact us today to learn more about our services, products, and expertise. We're available 24/7 for emergency services and look forward to serving you.
Lack of Professionalism
Brandon Heating and Plumbing received numerous negative reviews, with a common thread being the lack of professionalism shown by their estimators and customer service representatives. Many customers reported having to follow up multiple times to get a quote or schedule an appointment, only to be told that the estimator was "unavailable" or "working on the computer and didn't notice the time." One customer even had to call the shop directly to find out what happened to their scheduled appointment.
Inconsistent Service
Some customers reported receiving excellent service, with quick and friendly responses to their inquiries. However, others experienced long wait times or unreturned phone calls. One customer was told that they would be called back within 72 hours, but was never contacted. Another customer had to call back multiple times to schedule an appointment.
Quality of Work
While some customers reported being pleased with the quality of work provided by Brandon Heating and Plumbing, others had negative experiences. One customer's sink did not have hot water after installation, and the company refused to fix the issue, citing unsubstantiated accusations of violence. Another customer reported that the company's technicians did not clean up properly after completing work in their home.
Positive Reviews
On the other hand, some customers reported having excellent experiences with Brandon Heating and Plumbing. Many praised the company's friendly and knowledgeable staff, prompt service, and high-quality work. One customer even reported receiving a quick and thorough repair on a supercold day.
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