Reliable Heating and Cooling Solutions for a Comfortable Home
About Us
Urban Heating and Cooling has proudly served Windsor and Essex County since 1972. As a family-owned and operated business, we're committed to providing reliable, affordable heating and cooling solutions to residential and commercial clients. With almost 50 years of experience in the industry, we are the trusted experts in all your HVAC needs.
Our Commitment
Our team of certified technicians are highly skilled and experienced in installing, repairing, and maintaining all major brands of furnaces, air conditioners, water heaters, and more. We prioritize exceptional customer service and are dedicated to building lasting relationships with our clients.
Services Offered
We offer a comprehensive range of services to meet all your heating and cooling needs, including:
Heating
- Furnace installations and repairs
- Boiler installations and repairs
- Infloor heating installation and repair
- Geothermal systems installation and service
Cooling
- Air conditioner installation and repair
- Heat pump installation and service
- Air quality and ventilation solutions
Additional Services
- Water heater installation and repair
- Pool heating services
- Comprehensive maintenance plans
Why Choose Urban Heating and Cooling?
- Family-owned and operated with a commitment to personalized service
- Experienced and certified technicians with decades of experience
- Wide range of trusted brands and products
- Reliable and affordable service options
- Emphasis on customer satisfaction and open communication
Award-Winning Service
Urban Heating and Cooling has received numerous awards and recognitions for its outstanding service and commitment to excellence. We are fully licensed and insured, and our work is backed by a comprehensive warranty.
Areas Served
We proudly serve the Windsor/Essex County market, including Tecumseh, Amherstburg, LaSalle, Lakeshore, Essex, Leamington, and Kingsville.
Let Us Assist You Today
Contact Urban Heating and Cooling today for all your heating and cooling needs. We look forward to serving you and becoming your trusted partner in home comfort.
Warranty and Repairs Issues
Many reviewers have expressed frustration with Urban Heating and Cooling's warranty and repair services. They have reported difficulty in getting their units repaired or replaced, with some even having to spend thousands of dollars out of pocket.
Unprofessionalism and Poor Quality of Work
Several reviewers have accused Urban Heating and Cooling of being unprofessional, with the owner and installers being rude, argumentative, and incompetent. They have reported poor quality of work, including damaged property and incomplete jobs.
Response Time and Follow-up
Some reviewers have praised Urban Heating and Cooling's quick response time and follow-up. However, others have reported long wait times and poor communication.
Quality of Products
Some reviewers have reported satisfaction with the quality of Urban Heating and Cooling's products, including furnaces and air conditioning units. However, others have reported issues with installations and repairs.
Summary of Reviews
Negative Experiences
Urban Heating and Cooling has received numerous negative reviews, with customers reporting poor warranty and repair services, unprofessionalism, and poor quality of work.
Positive Experiences
Some customers have reported positive experiences with Urban Heating and Cooling, including quick response times and good quality of products.
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