A Legacy of Quality and Innovation
Established over 30 years ago, VWD stands as one of Canada's leading manufacturers of residential vinyl windows, entry doors, and patio doors. Driven by a passionate commitment to quality and innovation, we design and craft our products in-house, ensuring unmatched excellence in every detail.
Crafting Excellence Across All Collections
We offer an extensive collection of windows, entry doors, and patio doors, each designed to meet diverse needs and preferences. Our windows showcase innovative features, ensuring exceptional performance and energy efficiency. Our entry doors enhance aesthetics and security, while our patio doors offer seamless transitions between indoor and outdoor spaces.
Quality Manufacturing and Craftsmanship
At VWD, we take pride in every step of the manufacturing process. Utilizing state-of-the-art technology and guided by a team of experienced craftsmen, we meticulously extrude vinyl, manufacture components, and assemble each window and door with meticulous attention to detail.
Sustainability and Environmental Responsibility
We prioritize sustainability through responsible manufacturing processes and the use of high-quality materials. Our energy-efficient products contribute to comfortable homes and reduced environmental impact.
Dedicated Customer Service and Support
Our dedicated team is committed to providing exceptional customer service throughout the entire process, from consultation and ordering to delivery and installation. We prioritize transparency, open communication, and prompt responses to ensure complete satisfaction.
Our Vision
To be recognized as the leading manufacturer in the window and door industry, known for unparalleled quality, innovative products, and unwavering customer service. We aim to empower our clients to achieve their vision for their homes through beautiful and functional window and door solutions.
Company Performance and Reliability
The company has received criticism for its reliability and performance. Many customers have experienced issues with late or no-shows, unapologetic employees, and incomplete work. The quality of products has also been a concern, with defects and poor craftsmanship reported.
Warranty and Customer Service
The warranty process has been deemed unsatisfactory by several reviewers. Customers have experienced difficulties in getting warranty claims resolved, with long wait times and incorrect replacements. Customer service has been described as poor, with unresponsive and unhelpful representatives.
Employee Treatment and Safety
One reviewer has expressed concern over the treatment of employees, citing a lack of empathy and regard for their well-being. The reviewer has also raised concerns about employee safety, citing the absence of emergency kits and low wages.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with the company, citing good prices, good service, and impressive manufacturing facilities.
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